The short answer
This charge is from All Custom Wear, a company that provides custom apparel, uniforms, and promotional products for businesses and healthcare organizations.
Why am I being charged by All Custom Wear?
A charge labeled allcustomwear on your bank or credit card statement indicates a transaction with All Custom Wear, an online supplier of custom embroidered uniforms and medical scrubs. Many healthcare systems and corporate employers contract with All Custom Wear to run dedicated company merchandise portals. Through these web shops, staff members purchase approved workwear and logo-embroidered garments required for their daily shifts.
The charge appears on your personal card when you buy work gear through your employer online ordering portal. Many organizations provide employees with an annual clothing allowance or uniform stipend. When your order total exceeds that employer-paid allowance, the portal prompts you to pay the remaining balance using a personal credit or debit card. If you recently refreshed your scrub sets or purchased a company jacket, the out-of-pocket difference posts under this merchant descriptor.
To confirm this purchase, check your personal and work email inboxes for an order confirmation from allcustomwear.com or your employer uniform portal. You can also log back into your company employee store to view your order history and matched totals. Because custom decorated and monogrammed workwear cannot easily be restocked, purchases are usually final unless an item arrives with a factory defect.
If you do not work in healthcare or for a company that requires uniforms, and no family member placed an order, your card details may have been used without your consent. Check with anyone in your household who works in an industry that wears scrubs or branded work clothes. If the charge remains unexplained, contact All Custom Wear customer support at allcustomwear.com to identify the order details, and notify your credit card issuer to dispute the unauthorized transaction.
Did my employer pay for this or did I?
It depends on how your company's portal is configured. Sometimes employers provide a stipend or allowance, and you pay for any overages with your personal credit card. If you see this on your personal statement, it was likely an overage or personal purchase.
Can I return custom embroidered items?
Generally, custom decorated or embroidered items cannot be returned unless there is a manufacturer defect. Check the specific return policy on your company's All Custom Wear portal.
Independent reference — not affiliated with All Custom Wear. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- All Custom Wear Official Site https://allcustomwear.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Reviewed Aug 31, 2026 · high · About UnknownCharges