The short answer
This charge is for a commercial subscription to Amplitude (such as the Plus or Growth plan). Amplitude bills based on Monthly Tracked Users (MTUs) or event volume, often via an annual contract or monthly credit card payments.
Why am I seeing this on my corporate card?
An entry reading AMPLITUDE or AMPLITUDE INC on your credit card statement represents billing for Amplitude, a digital product analytics platform created by Amplitude, Inc. Engineering and product teams use this platform to track user actions and monitor conversion funnels across mobile apps or websites. Subscriptions for self-serve tiers like the Plus plan commonly cost several hundred dollars per month, and charges around $950 often cover higher event allowances or added seats.
This charge most commonly lands on a corporate card when an internal product manager or technical lead upgrades an account from the free Starter tier to a paid subscription. Billing is tied directly to Monthly Tracked Users (MTUs) or total event volume. If your application experienced a surge in traffic, the platform may have triggered automated overage charges beyond your baseline tier. Add-on modules such as Amplitude Experiment for A/B testing or Session Replay can also cause unexpected bumps in your recurring monthly total.
Before contacting your bank to dispute the charge, check with your product development or engineering leads to verify who set up the software subscription. An organization administrator can sign in at amplitude.com, click the gear icon for Settings, and navigate to Organization Settings followed by Plans & Billing. From that screen, you can inspect itemized invoices and downgrade your workspace back to the free tier. If your company signed an annual enterprise contract, reach out to your designated Amplitude account manager or visit help.amplitude.com for billing support.
- A monthly or annual subscription fee for the Amplitude Plus plan.
- Overage fees if your app's user traffic exceeded your purchased Monthly Tracked User (MTU) limit.
- Add-ons for advanced features like Amplitude Experiment (A/B testing) or Session Replay.
- Investigate internally Ask your VP of Product, CMO, or Lead Engineer if they recently authorized an upgrade to Amplitude.
How to review your billing details
To review the invoices, an Organization Admin must log into the Amplitude platform. If the charge is an annual contract renewal, you may need to speak with your Amplitude Account Executive to discuss cancellation.
- Log into your Amplitude organization.
- Click on 'Settings' (the gear icon) and go to 'Organization Settings'.
- Select 'Plans & Billing' from the sidebar.
- Review your MTU limits and past invoices, and manage your subscription.
Why did Amplitude, Inc. charge my card or bank account?
Charges from Amplitude, Inc. under statement descriptor "AMPLITUDE" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Amplitude, Inc.?
Log in to your Amplitude, Inc. account portal at https://help.amplitude.com to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Amplitude. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Amplitude Pricing https://amplitude.com
- Amplitude Help Center https://help.amplitude.com
Reviewed Aug 31, 2026 · high · About UnknownCharges