The short answer
A charge from APOLLO.IO* LEAD GEN corresponds to B2B contact database search, sales engagement sequences, or email verification from ZenProspect, Inc. (dba Apollo.io).
Why it shows up like this
Apollo.io is a B2B sales intelligence platform operated by ZenProspect, Inc. It gives sales teams access to a database of over 275 million verified business contacts, complete with direct dials, email addresses, company firmographics, and buyer intent signals. If APOLLO.IO* LEAD GEN appeared on your statement, someone with access to your card enrolled in or renewed an Apollo.io subscription.
Paid plans start at $49 per month for the Basic tier and $79 per month for Professional, billed either monthly or annually per user seat. Annual plans are charged as a lump sum upfront, so a charge significantly larger than $49 or $79 likely reflects a multi-seat or full-year invoice. The platform also sells add-on credits for mobile number exports and dialer minutes, which can generate separate line items on the same billing cycle.
To confirm the charge is yours, log in to app.apollo.io with your work email or Google account, then go to Settings and select Plan and Billing. That screen shows your current plan, credit usage, and downloadable tax invoices with the exact amounts charged. If you do not recognize the account at all, it is worth checking whether a colleague, contractor, or former employee tied your card to their workspace.
Don’t recognize it? Common scenarios
- A sales representative or recruiter subscribed to export verified mobile numbers and email addresses.
- An ongoing monthly or annual team plan renewed on the corporate card.
- Additional mobile number export credits were purchased for cold calling.
How to locate the invoice and cancel
- Log in to Apollo.io Open app.apollo.io and sign in with your Google or work email.
- Review Settings & Subscriptions review to Settings > Plan & Billing to view credit usage and download past tax invoices.
- Downgrade to Free Plan Select Downgrade Plan and choose the Free tier (10 export credits/month) to stop future charges.
Frequently Asked Questions
Why does the descriptor say ZenProspect?
ZenProspect, Inc. is the official corporate legal entity that operates and bills for the Apollo.io platform.
Can I receive a refund from Apollo.io?
Apollo.io subscriptions are non-refundable once charged. Downgrading to the Free plan stops future auto-renewals.
Independent reference — not affiliated with ZenProspect, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Apollo.io Pricing & Plan Features https://www.apollo.io
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges