The short answer
This charge represents tolls incurred during a vehicle rental with Avis. When you drive an Avis rental through an electronic toll lane, you are automatically enrolled in their e-Toll program.
Why you are being billed now
A line item marked AVIS RENT A CAR TOLL on your card statement is an automated post-trip billing from Avis Rent A Car. This line item represents an Avis e-Toll Charge generated when your rental car passed through cash-free toll gantries on highways, bridges, or express lanes. Avis also reports this charge under aliases like AVIS TOLL or AVIS E-TOLL. Instead of collecting toll fees when you return the car at the counter, Avis routes electronic toll records through a third-party toll management clearinghouse that matches vehicle license plates and transponder pings to your rental contract.
You will often see this charge hit your account two to six weeks after you returned the vehicle. Regional toll authorities take weeks to audit electronic lane scans and transmit billing files to Avis. Once Avis receives these records, it charges the credit card stored in your rental agreement. The total, such as a typical $19.30 fee, bundles the cash price of the highway tolls with an Avis daily convenience fee. Avis charges this fee, generally $5.95 to $6.95 per usage day, for every calendar day the vehicle triggered a toll sensor, up to a monthly maximum.
You can review the full itemized breakdown of every toll plaza crossed by visiting avis.e-tolls.com. Search for your trip using your rental agreement number or your last name along with the first six and last four digits of your card. The portal displays the timestamp, roadway, and cash toll rate for each crossing. If you paid cash at a toll booth or used your own personal toll pass like E-ZPass or SunPass, you can upload your payment receipts directly through avis.e-tolls.com to dispute the charge and request a refund.
- Find your original Avis rental agreement or reservation number.
- Visit the official Avis e-Toll receipt portal (avis.e-tolls.com).
- Enter your details to view the exact date, time, and location of the toll.
Why is the toll amount higher than the actual toll?
Avis adds a daily convenience fee for each day the toll service is used, which is bundled with the actual toll costs into one charge.
I paid the toll in cash, why was I charged?
Occasionally, the electronic transponder will trigger even if you pay cash. You can dispute this double-charge by submitting your cash receipt through the e-Toll portal.
Independent reference — not affiliated with Avis. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Avis e-Toll Portal https://avis.e-tolls.com
- Avis Toll Policies https://www.avis.com
Reviewed Aug 31, 2026 · high · About UnknownCharges