What is the BESTPARKING* RESERVATION charge?

Why it shows up like this

A line item showing BESTPARKING* RESERVATION on your credit card or bank statement points to a BestParking Prepaid Parking Booking processed by ParkWhiz / BestParking. BestParking is a digital parking reservation service owned by Arrive Mobility. Drivers use it to compare garage rates and pay in advance for parking spots near downtown office centers and airport terminals. When you complete a reservation in the app or website, BestParking charges your payment card immediately rather than when you exit the garage.

This charge appears under descriptors such as BESTPARKING* RESERVATION, BESTPARKING APP, ARRIVE*BESTPARKING, or BESTPARKING 888-472-7594. You might see this transaction if you recently booked a single-day garage space or reserved multi-day airport parking. Because BestParking operates behind various partner websites and event checkout screens, you might have booked a space without realizing BestParking handled the payment. It is also common for a spouse or family member on a shared card to reserve parking while traveling.

BestParking reservations are one-time charges rather than recurring subscriptions. If you need to cancel, you can receive a full refund as long as you submit the cancellation before the scheduled pass start time. Open the BestParking mobile app or log into bestparking.com, go to My Passes, select your active reservation, and tap Cancel. If the start window has passed or an attendant refused your digital pass, contact customer service at 1-888-472-7594 or reach out through help.bestparking.com with your reservation code. If you never used the service and suspect fraudulent card use, contact your card issuer promptly to file a billing dispute.

Common reasons for this charge

• You reserved and paid for airport or city parking in advance using the BestParking mobile app.
• You booked discounted parking for an event, hotel, or office building.
• An authorized family member reserved parking using your saved payment method.

How to locate the invoice and cancel

1. Open the BestParking app Log in to the BestParking mobile app or visit bestparking.com and check My Reservations.
2. Review pass details Inspect the garage address, booking reference, and itemized pricing breakdown.
3. Contact Customer Support Submit a support inquiry through help.bestparking.com or call 1-888-472-7594.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

If you do not recognize this garage booking, check whether an authorized user on your account recently traveled or parked near an airport. Small parking charges frequently come from family members who stored your payment card in their mobile digital wallet.

If you confirm that nobody in your household authorized the charge, contact BestParking support right away to report fraudulent use of your payment details. You should also file a chargeback dispute directly with your card issuer within 60 days of the statement closing date.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• BestParking Reservation & Cancellation Terms https://www.bestparking.com
• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov