What is the BREX* BUSINESS CARD charge?

Why it shows up like this

A line item labeled BREX* BUSINESS CARD on your bank statement marks an automatic settlement or fee from Brex Inc. / Emigrant Bank. This transaction is a Brex Corporate Card Statement Payment, which pulls funds directly from your linked business checking account to clear recent credit card spending. Brex issues commercial charge cards that require balances to be settled in full on a monthly or daily basis rather than carrying revolving debt. Your bank may display alternative descriptors such as BREX AUTOPAY, BREX.COM, or BREX 833-228-2033.

This withdrawal occurs when your company administrator enables autopay to settle employee business purchases, software subscriptions, travel expenses, or office supplies charged to Brex Mastercards. In other cases, the debit covers software seat licenses for the Brex Empower platform, which costs $12 per user monthly for advanced spend management tools. If your team initiated outbound wires, foreign currency exchanges, or scheduled payroll disbursements through a Brex business treasury account, the corresponding transfer fees will post under this descriptor as well.

To reconcile the charge, log in to your administrative dashboard at dashboard.brex.com. Navigate to Accounts and select Credit Card Statements to view an itemized breakdown of all cardholder activity settled during the billing period. If you do not hold administrator permissions, ask your finance director, office manager, or department head who manages company cards. You can inspect individual employee charge limits, download official PDF statements, or lock suspect cards directly from Company Settings.

If your organization does not use Brex or you cannot identify who authorized the withdrawal, treat the transaction as potential payment fraud. Call Brex customer support at 1-833-228-2033 or email support@brex.com to identify the account connected to your routing number. You should also notify your primary commercial bank immediately to block unauthorized ACH debits and file a dispute under standard banking rules within the 60-day window.

Common reasons for this charge

• An automatic monthly statement balance debit settling charges incurred by employees on Brex cards.
• A Brex Empower premium software subscription billed per user seat ($12/user/mo).
• An outbound wire transfer or international payment fee.

How to locate the invoice and cancel

1. Sign in to Brex Go to dashboard.brex.com and log in as an administrator.
2. Access Statements review to Accounts > Credit Card Statements to view all itemized employee transactions.
3. Manage Settings Adjust card limits, lock employee cards, or modify payment settings in Company Settings.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

If your company never opened an account with Brex Inc. / Emigrant Bank, someone may have entered your business checking account and routing number by mistake or during an unauthorized transaction. Check with your accounting team, bookkeeper, and executive officers to confirm no new corporate cards or treasury services were initiated. If no one recognizes the debit, notify Brex fraud support right away at support@brex.com or 1-833-228-2033 so they can freeze the offending account.

Next, contact your bank's commercial cash management department to dispute the unauthorized transaction. Under NACHA operating rules and commercial banking regulations, businesses generally have up to 60 days from the statement date to return unauthorized ACH debits. Request an immediate ACH stop-payment order or place an ACH debit block on your operating account to prevent further unauthorized withdrawals.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Brex Customer Agreement & Cardholder Terms https://www.brex.com
• CFPB: Business Credit Card Protections https://www.consumerfinance.gov