What is the BRIGHT CELLARS* WINE charge?

Why it shows up like this

A line item for BRIGHT CELLARS* WINE indicates a recurring charge from Bright Cellars, Inc., an online wine club that delivers curated bottles directly to your doorstep. This billing entry corresponds to your Bright Cellars Monthly Wine Subscription Box, where a custom selection of wines is assembled and shipped based on an introductory palate quiz. Statements may list variations such as BRIGHTCELLARS*CLUB, BRIGHT CELLARS INC, or BRIGHT CELLARS 844-223-5527. The billed amount usually sits between $75 and $120 depending on whether your box contains four or six bottles, plus shipping and local sales tax.

Most cardholders encounter this charge after taking an online quiz that offered a heavily discounted introductory box of wine. When you accept the promotional deal, the checkout terms enroll your payment method into an automatic replenishment plan. Bright Cellars bills your card each month on your scheduled processing date before warehouse staff pack and dispatch the crate. The charge also recurs if a previous pause period expired, or if a member of your household signed up using a shared credit card.

If you wish to manage or stop these deliveries, sign in to your account at brightcellars.com. Go to Account Settings and select the Membership tab to inspect your current delivery schedule, update shipment frequency, or choose the Skip a Month option. To terminate the subscription permanently, select Cancel Membership in your portal settings, or contact the support team by phone at 1-844-223-5527. You can also send a cancellation request by email to concierge@brightcellars.com before your next billing date.

Once an order processes and enters fulfillment at the warehouse, Bright Cellars generally cannot cancel that specific shipment. However, if you were billed after submitting a timely cancellation, or if you did not authorize the membership, contact their concierge service immediately to request a refund. If customer service does not cooperate and the charge is unauthorized, call your credit card issuer to dispute the transaction under consumer protection rules.

Common reasons for this charge

• A monthly or bi-monthly Bright Cellars wine subscription box order was billed and fulfilled.
• An introductory quiz promotional offer converted to an ongoing monthly wine membership.
• An authorized family member ordered wine using your payment information.

How to locate the invoice and cancel

1. Log in to BrightCellars.com Go to brightcellars.com and sign in to view your Upcoming Order and billing schedule.
2. Review Account Details review to Account Settings > Membership to inspect shipment frequency and payment card on file.
3. Pause or Cancel Membership Select Skip a Month or click Cancel Membership under Account Settings.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

If you never signed up for Bright Cellars, Inc. and did not complete a wine preference assessment, first check with family members or roommates. Household members frequently redeem promotional vouchers found on social media or in coupon inserts without realizing the promotion starts a recurring monthly delivery. Searching your email accounts for brightcellars.com or order confirmation receipts can quickly reveal the associated account.

If no one in your household authorized the transaction, your payment card number may have been stolen. Contact Bright Cellars Concierge at 1-844-223-5527 or concierge@brightcellars.com to flag the unauthorized account and prevent future wine shipments. You should also call your card issuer's fraud department to cancel the card, request a replacement, and initiate a chargeback under the Fair Credit Billing Act.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Bright Cellars Terms of Service https://www.brightcellars.com
• FTC: Negative Option Subscription Guidance https://www.ftc.gov