What is the BROWSERSTACK* TESTING charge?

Why it shows up like this

A line item showing BROWSERSTACK* TESTING on your credit card or banking record points to a payment made to BrowserStack Inc. This company runs a cloud-based infrastructure that lets software engineers, web designers, and quality assurance teams test websites and mobile applications on real remote devices. The charge represents a recurring BrowserStack cloud testing platform subscription, usually billed on a monthly or annual billing cycle. Depending on your bank, the descriptor might also show up as BROWSERSTACK INC, BROWSERSTACK.COM, or BROWSERSTACK LIVE.

Transactions most often occur when an individual developer or an engineering team signs up for a paid plan to verify code across Apple iOS, Android, macOS, and Windows environments. Standard starter plans like BrowserStack Live start at $39.00 per month for a single user, while automated testing suites and visual regression tools like Percy can range from $99 to several hundred dollars monthly. Another frequent scenario involves free trials that transitioned into paid subscriptions after 14 or 30 days without cancellation, or an annual plan that renewed automatically without an advance reminder.

If you did not make this purchase yourself, check with colleagues, freelance developers, or IT staff who have access to company credit cards. To investigate the billing details, sign in at browserstack.com and open Account > Billing to inspect active plans and download PDF invoices. You can cancel automatic renewal directly from that dashboard to prevent subsequent renewals. If no one in your organization authorized the transaction and your card details were compromised, reach out to BrowserStack support and file an unauthorized charge claim with your bank right away.

Don’t recognize it? Common scenarios

Software testing charges catch account holders off guard when a team member signs up with a corporate card or an automated development pipeline incurs usage fees. The most common situations include the following:

• A QA engineer or web developer subscribed to BrowserStack Live for manual cross-browser testing on real iPhones and Androids.
• An ongoing monthly or annual testing plan auto-renewed.
• Percy automated visual regression testing parallel threads were added.

How to locate the invoice and cancel

You can manage your subscription settings and view payment receipts directly through the BrowserStack self-service portal by following these steps:

1. Sign in to BrowserStack Account Go to browserstack.com/users/sign_in and log in with your developer account.
2. Inspect Account Settings & Billing review to Account > Billing to review active product licenses and payment history.
3. Cancel Plan Click Cancel Subscription under Plan details to deactivate automatic renewal.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

Under the Fair Credit Billing Act, you have 60 days from the statement date to dispute unauthorized credit card charges with your card issuer. If you suspect fraudulent activity on your debit or credit card, notify your bank immediately so they can block future charges and issue you a new card number.

Before submitting a chargeback, consider reaching out to BrowserStack Inc. support directly. Legitimate SaaS vendors can often trace the account email tied to your card number, issue a prompt refund for accidental renewals, and cancel the account on the spot.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• BrowserStack Pricing Plans https://www.browserstack.com
• CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov