The short answer
A charge for COMETEER* FROZEN COFFEE represents a recurring subscription delivery of flash-frozen specialty coffee capsules from Cometeer, Inc.
Why it shows up like this
A statement debit labeled COMETEER* FROZEN COFFEE represents billing for a Cometeer Flash-Frozen Coffee Capsule Subscription from Cometeer, Inc. The direct-to-consumer coffee brand brews liquid coffee extracts from independent specialty roasters, immediately freezing them in aluminum capsules chilled with liquid nitrogen and shipped on dry ice. Consumers familiar with coffee delivery services such as Trade Coffee or Blue Bottle sign up online for regular home deliveries.
This charge appears because your account reached its scheduled recurring renewal date, usually set for delivery every two or four weeks. Initial orders typically receive introductory discounts, meaning that a subsequent charge reflects the standard price for a full shipment of 32 or 48 capsules. The company bills the stored payment method several days before the dry-ice package leaves the warehouse to begin fulfillment.
To review your account status or adjust delivery timing, log in to cometeer.com and visit Account Subscriptions. You can skip an upcoming delivery or cancel the subscription entirely before the next fulfillment cutoff window. If you never created an account or someone used your debit card without permission, contact your bank to report unauthorized card activity and submit a dispute.
Common reasons for this charge
Subscribers are billed automatically several days before a new frozen shipment prepares for dispatch.
- A regular recurring delivery of a 32-pack or 48-pack frozen coffee capsule box was billed on your scheduled ship date.
- An introductory 50% discount starter pack converted to regular recurring plan pricing.
- An authorized family member ordered specialty frozen coffee on your account.
How to locate the invoice and cancel
- Log in to Cometeer.com Go to cometeer.com and sign in to view your Order Schedule and upcoming box selections.
- Manage Subscription Details review to Account > Subscriptions to change box size, roast preferences, or delivery frequency.
- Pause or Cancel Subscription Click Cancel Subscription under Account Settings before your order processing cutoff.
Frequently Asked Questions
How do I skip a shipment on Cometeer?
Log in to cometeer.com, go to Subscriptions, and click 'Skip Shipment' or 'Change Date' to delay your next delivery.
What is Cometeer's satisfaction policy on thawed coffee?
If your dry-ice capsule shipment arrives completely thawed or damaged, contact customer support for an immediate replacement box.
Dispute Rights & Fraud Prevention
If you did not sign up for Cometeer, verify whether someone in your household ordered frozen coffee capsules.
If an order was charged after you received cancellation confirmation, contact customer service to process a full refund.
How do I contact Cometeer Support?
Email support@cometeer.com for customer support.
What should I do if unauthorized charges occur?
Contact your bank to dispute fraudulent transactions under federal billing protections.
Independent reference — not affiliated with Cometeer, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Cometeer Terms of Service https://cometeer.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges