The short answer
This charge is for an in-game purchase in Warframe, typically for Platinum (the premium currency) or Prime Access packs.
What is this charge?
A billing entry marked as DIGITAL EXTREMES originates from Digital Extremes Ltd., a prominent Canadian video game development studio based in London, Ontario. This line item represents a digital transaction for Digital Extremes and its flagship cooperative action game, Warframe. While direct purchases on the official warframe.com web store appear under descriptors like DIGITAL EXTREMES or DE WARFRAME, orders processed via third-party billing aggregators often show up as XSOLLA *DIGITAL EXTREMES. Comparable to gaming charges from Activision or ArenaNet, these debits reflect in-game microtransactions.
This charge appears whenever a player buys in-game virtual goods, such as Platinum premium currency or Prime Access bundles. Packages typically range from $4.99 for small currency bundles up to $139.99 for complete Prime Access equipment tiers. Charges occur as immediate one-time transactions rather than recurring monthly subscriptions. If a gamer in your household plays Warframe on PC or gaming consoles and stored your payment card, one-click checkouts will trigger instant charges.
If you do not recognize this transaction, ask family members or household gamers whether they purchased virtual items for Warframe. You can verify purchase history by logging into warframe.com and navigating to the account management dashboard. Before filing a direct chargeback with your bank, submit a support ticket through their Zendesk portal at digitalextremes.zendesk.com. Game publishers often place automated security bans on player accounts that incur bank chargebacks until the disputed negative balance is settled.
Unrecognized purchases
If you do not recognize the charge, verify if anyone in your household plays Warframe on PC or console. If the charge is completely unauthorized, contact Warframe Support (Digital Extremes Zendesk) to investigate before initiating a bank chargeback, as chargebacks automatically ban the associated Warframe account until the balance is resolved.
Why did Digital Extremes Ltd. charge my card or bank account?
Charges from Digital Extremes Ltd. under statement descriptor "DIGITAL EXTREMES" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Digital Extremes Ltd.?
Log in to your Digital Extremes Ltd. account portal at https://digitalextremes.zendesk.com to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Digital Extremes. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Warframe Support / Zendesk https://digitalextremes.zendesk.com
- Warframe Official Store https://www.warframe.com
Reviewed Aug 31, 2026 · high · About UnknownCharges