The short answer
A charge from DOOLA* LLC FORMATION corresponds to business formation ($297), registered agent representation ($297/yr), or Total Compliance bookkeeping/tax filings from Doola, Inc.
Why it shows up like this
A line item labeled DOOLA* LLC FORMATION on your card statement represents a payment to Doola, Inc. for Doola Global Business Formation & Compliance services. Formerly known as StartPack, Doola coordinates state filings for LLC or C-Corporation entities, obtains federal Employer Identification Numbers from the IRS, and supplies registered agent representation. The charge originates from their platform for administrative formation fees or ongoing corporate governance tools.
Like competing business filing services such as Firstbase or ZenBusiness, Doola offers both one-time registration packages and ongoing annual subscriptions. While the initial setup fee covers state filing paperwork and registered agent representation for the first year, ongoing compliance packages renew automatically. An unexpected renewal charge usually stems from annual registered agent maintenance, corporate franchise tax filings, or their Total Compliance bookkeeping tier. These recurring renewals typically process on the anniversary date of your original incorporation.
To review what was purchased, sign in to app.doola.com and inspect the billing tab within your account settings. You can download the itemized invoice detailing state filing fees or CPA tax preparation services. If you closed your business or no longer need their registered agent, cancel the renewal through your dashboard before the next billing cycle. If you never authorized a company formation and do not own a business through Doola, notify your card issuer right away to dispute the fraudulent transaction and secure your account.
Common reasons for this charge
Cardholders typically encounter charges from Doola when starting a company or maintaining corporate standing across various US states.
- A business formation package fee for filing an LLC or C-Corp in Wyoming, Delaware, or other US states.
- An annual Doola Total Compliance subscription renewal for state reports, CPA tax filing, and registered agent.
- An ongoing registered agent or virtual mailing address renewal.
How to locate the invoice and cancel
You can view receipts, download state filing documents, and adjust compliance subscriptions through your Doola account dashboard.
- Sign in to Doola Go to app.doola.com and log in with your founder credentials.
- Go to Settings review to Settings > Billing to review itemized invoices.
- Manage Plan Click Manage Plan or contact your dedicated account manager to adjust subscription renewals.
Frequently Asked Questions
Find answers below regarding Doola billing schedules, ongoing registered agent fees, and refund eligibility.
Is Doola an annual recurring charge?
While formation is one-time, ongoing registered agent and Total Compliance packages renew on an annual 12-month billing cycle.
Can I get a refund from Doola?
Doola allows refunds on formation service fees if requested before formation paperwork is submitted to state authorities.
Dispute Rights & Fraud Prevention
If you did not authorize a Doola charge, contact their support team and your card issuer immediately.
Dispute unauthorized charges with your credit card provider within 60 days under the Fair Credit Billing Act.
How do I contact Doola support?
Email support@doola.com or contact your card issuer to open a billing dispute.
How long does a card issuer have to resolve a dispute?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Independent reference — not affiliated with Doola, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Doola Terms of Service & Money-Back Policy https://www.doola.com
- IRS: Employer Identification Numbers for Non-US Residents https://www.irs.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges