What is the DR SQUATCH* NATURAL SOAP charge?

Why it shows up like this

A line item designated DR SQUATCH* NATURAL SOAP on your bank or credit card statement indicates a purchase from Dr. Squatch, LLC, a direct-to-consumer personal care brand specializing in men's grooming items. The company sells natural cold-process bar soaps and aluminum-free deodorants. On financial statements, transactions frequently appear under billing tags like DR SQUATCH SOAP CO, DRSQUATCH*SUB, or display their customer service number 844-645-0909.

Similar to other grooming brands like Manscaped or Dollar Shave Club, Dr. Squatch operates a popular replenishment subscription known as the Squatch Box. Many shoppers place a first-time order with an introductory discount without realizing the checkout flow auto-enrolled them in a recurring Dr. Squatch Natural Grooming Subscription. Depending on the schedule selected during registration, shipments renew automatically every few months. A charge posts to your card several days before a new package leaves their distribution warehouse.

If you want to stop future deliveries, sign in to your customer profile at drsquatch.com and click into the Subscriptions section under your account settings. You can modify your delivery cadence or cancel the subscription before the next scheduled billing date. Under their thirty-day guarantee, customers can request a refund or replacement if they are dissatisfied with their order. If you never purchased items from Dr. Squatch and no family member placed an order, contact your financial institution to report unauthorized card fraud and request a replacement card.

Common reasons for this charge

Charges from Dr. Squatch typically reflect an automated replenishment delivery, a trial rollover, or a one-time purchase from their online store.

• A regular recurring Soap Saver or Squatch Box replenishment delivery was billed and fulfilled.
• An introductory discount trial converted into an ongoing grooming subscription.
• An individual order of limited-edition soaps or colognes was placed on drsquatch.com.

How to locate the invoice and cancel

You can view past receipts, adjust shipment timing, or terminate your recurring soap shipments directly within your account settings.

1. Log in to DrSquatch.com Go to drsquatch.com and sign in to view your Squatch Box subscription and order history.
2. Review Subscription Settings review to Account > Subscriptions to adjust soap scents, delivery frequency, or box contents.
3. Pause or Cancel Subscription Click Cancel Subscription under Account Settings before your order fulfillment cutoff.

Frequently Asked Questions

Find answers below regarding subscription frequencies, money-back guarantees, and return policies for Dr. Squatch products.

Dispute Rights & Fraud Prevention

If you did not order from Dr. Squatch, verify whether an authorized family member ordered grooming products.

If an order was billed after you received cancellation confirmation, contact customer service to issue an immediate refund.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Dr. Squatch Terms of Service https://drsquatch.com
• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov