The short answer
A charge from ENVATO* ELEMENTS SUB corresponds to unlimited creative asset downloads, stock video, graphics, or audio subscriptions from Envato Pty Ltd / Shutterstock.
Why it shows up like this
A statement entry marked ENVATO* ELEMENTS SUB reflects an Envato Elements Creative Assets Subscription billed by Envato Pty Ltd / Shutterstock. Envato Elements is a digital subscription service catering to graphic designers and digital content creators. Much like creative libraries such as Storyblocks or Freepik, Envato provides access to a massive catalog of stock video clips and graphic templates for a flat recurring subscription fee rather than individual per-item licensing.
This debit appears when an active membership renews on its scheduled billing cycle. Individual memberships typically run on either a monthly renewal schedule or an annual plan that bills once every twelve months. Because annual renewals occur so infrequently, cardholders frequently forget about an active subscription started a year earlier for a single design assignment. Commercial team accounts can also trigger charges if an account owner adds additional team seats.
If you need to verify or stop the billing, log in to your dashboard at elements.envato.com and head to the My Account section to inspect your payment method and active plan. Canceling the membership ensures you retain licensing rights for assets downloaded and registered to existing projects during your active period, while stopping all future billing cycles. If no one in your household or company uses digital asset platforms, contact your card company to flag the transaction as unauthorized and secure your account.
Don’t recognize it? Common scenarios
Subscriptions often renew quietly when a project finishes and the user forgets to cancel the recurring plan. Team seats added by a colleague can also create unexpected charges.
- A video editor or web designer subscribed to Envato Elements for project assets.
- An annual unlimited creative asset subscription auto-renewed.
- A team subscription was created for multiple creative seats.
How to locate the invoice and cancel
You can download itemized tax receipts and cancel your billing directly through the Envato user dashboard.
- Sign in to Envato Elements Go to elements.envato.com and log in with your Envato account.
- Review My Account Click on your profile avatar > My Account to inspect subscription status and invoices.
- Cancel Subscription Click Cancel Subscription on your active plan to stop recurring credit card billing.
Frequently Asked Questions
Here are answers to common questions about licensing rights and canceling recurring Envato Elements charges.
Can I use downloaded assets after canceling Envato Elements?
Yes, items downloaded and registered to specific projects while your subscription was active remain licensed indefinitely.
How do I turn off auto-renewal on Envato?
You can cancel your subscription in My Account anytime before your renewal date.
Dispute Rights & Fraud Prevention
If an account was opened using your card credentials without your consent, notify Envato customer support and submit an unauthorized charge report with your credit card issuer.
Independent reference — not affiliated with Envato Pty Ltd. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Envato Elements Pricing Plans https://elements.envato.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges