The short answer
FETCH REWARDS INC is a partner merchandise purchase, in-app gift card order, or promotional fee from Fetch (formerly Fetch Rewards), a mobile rewards app where users snap receipts from any store to earn points redeemable for gift cards.
Inside Fetch's rewards platform
Fetch Rewards, Inc. (operating as Fetch) is one of the most widely downloaded consumer mobile apps in the United States, allowing millions of shoppers to scan paper and e-receipts from grocery stores, gas stations, and online retailers to earn redeemable reward points. Statements identify transactions as FETCH REWARDS INC, FETCH APP, or FETCH REWARDS.
While scanning receipts and earning standard points is free, Fetch occasionally partners with retailers and gaming networks on specialized in-app promotions, partner subscriptions, and digital merchandise checkouts. Transactions processed on linked credit cards reflect authorized promotional offers or co-branded partner items.
Accountholders also occasionally confuse Fetch Rewards with pet insurance company Fetch Pet Insurance (formerly Petplan). While both share similar naming, Fetch Pet Insurance bills under separate medical underwriting entities, whereas Fetch Rewards handles receipt-scanning loyalty programs.
Why the line item appears
- An in-app partner offer purchase completed to earn bonus reward points.
- A promotional merchandise order placed through the Fetch Club or Fetch Shop tab.
- A linked card authorization verifying card-linked digital receipt scanning.
- A family member purchased a partner digital product using your stored payment method.
Reviewing your Fetch activity
- Open the Fetch app and tap the Profile icon Go to Points Activity to inspect your complete log of scanned receipts, partner reward bonuses, and redeemed gift cards.
- Check connected e-receipt email accounts Review connected Amazon, Walmart, and email accounts in the app under the eReceipt scanning settings.
- Contact Fetch Support for billing inquiries Reach out through the in-app Help Center or email support@fetch.com to clarify any unexpected debit on your statement.
Frequently asked questions
Is Fetch Rewards the same company as Fetch Pet Insurance?
No. Fetch (Fetch Rewards, Inc.) is a receipt-scanning shopping rewards app. Fetch Pet Insurance is a veterinary health insurance provider.
Do points earned in the Fetch app expire?
Fetch points will expire only if your account experiences 90 consecutive days of complete inactivity (no receipts snapped or offers claimed).
Independent reference — not affiliated with Fetch Rewards, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Fetch Terms of Service and Point Program Rules https://fetch.com/terms-of-service
- FTC - Consumer Guide to Shopping Loyalty and Rewards Apps https://consumer.ftc.gov
Reviewed Sep 26, 2026 · high · About UnknownCharges