The short answer
A charge for FLOWBIRD* SMART PARKING represents an on-street municipal parking session or smart meter payment from Flowbird Group / Parkeon.
Why it shows up like this
A charge displaying FLOWBIRD* SMART PARKING on your financial statement is a municipal on-street parking transaction or off-street lot payment processed by Flowbird Group / Parkeon. Flowbird is an international provider of smart parking kiosks, transit ticketing terminals, and mobile parking software used by municipal city governments and transportation authorities across North America. The charge appears under descriptors such as FLOWBIRD* SMART PARKING, FLOWBIRD APP, or PARKEON*FLOWBIRD, representing a verified Flowbird Municipal Smart Meter Session.
This charge appears when you park on a city street or public lot and pay through the Flowbird mobile app or at a solar-powered street kiosk. Similar to other municipal parking payment solutions like Passport Parking, the transaction processes the parking fee for your designated parking zone and license plate number. Transactions also happen when extending an active parking session remotely from your smartphone to avoid a parking citation, or when an authorized driver uses your registered payment card for downtown parking.
To view the receipt for this transaction, open the Flowbird mobile app and tap History in the main menu to see the city name, parking zone code, vehicle plate, and exact time window. If you paid at a physical kiosk machine, you can look up your digital receipt on the Flowbird web receipt lookup page using your credit card number and purchase date. If a parking kiosk malfunctioned, charged your card multiple times for one session, or billed an incorrect rate, contact Flowbird customer support through flowbirdapp.com to request a billing correction.
Common reasons for this charge
Drivers commonly encounter this charge after tapping a credit card at a downtown parking meter kiosk or paying for a space through the mobile application. Charges correspond to the duration of street parking and applicable municipal service fees.
- You paid for street parking using the Flowbird mobile app or tap-to-pay kiosk.
- You extended an active municipal parking session from your mobile device.
- An authorized family member paid for downtown parking using your card.
How to locate the invoice and cancel
- Open the Flowbird App Log in to the Flowbird mobile app and tap History in the navigation menu.
- Inspect session receipt Review the city, zone ID, vehicle license plate, and parking timestamp.
- Contact Flowbird Support Visit flowbirdapp.com/support or submit an inquiry through the app.
Frequently Asked Questions
Why does my local city parking charge list Flowbird?
Flowbird is the multi-national vendor that manufactures parking kiosks and processes mobile payments for hundreds of city governments.
Can I get a refund if I left a parking space early?
Municipal parking fees are non-refundable once purchased, even if you vacate the parking space before time expires.
Dispute Rights & Fraud Prevention
If you did not park in a Flowbird city zone, verify whether an authorized cardholder made the payment.
If a kiosk machine charged your card twice for one ticket, contact Flowbird customer support to request a duplicate transaction refund.
How do I request a refund for a malfunctioning meter?
Submit a support ticket on flowbirdapp.com with your meter number, city, and payment receipt.
What should I do if unauthorized charges appear?
Contact your bank to file a dispute under federal credit card billing regulations.
Independent reference — not affiliated with Flowbird Group / Parkeon. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Flowbird App Terms and Conditions https://flowbirdapp.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges