The short answer
A charge from HASURA* GRAPHQL corresponds to managed GraphQL/REST API engines, database federation, or caching subscriptions from Hasura, Inc.
Why it shows up like this
A billing entry titled HASURA* GRAPHQL represents software subscription fees or metered infrastructure consumption billed by Hasura, Inc. The company operates the Hasura Cloud Managed GraphQL API Platform, which generates instant GraphQL and REST API layers on top of databases like PostgreSQL and MySQL. Similar to modern developer platforms like Supabase or Neon Tech, Hasura Cloud allows engineering teams to connect databases and build high-performance data backends without writing repetitive API boilerplate code.
This charge appears on your statement because someone in your engineering organization created or maintained an active Hasura Cloud project tied to your payment card. Hasura Cloud Professional plans operate on an hourly execution model, billing at roughly $1.50 per active project hour alongside a monthly minimum fee of $49. In addition to base runtime hours, monthly invoices can include data passthrough egress charges when your production APIs process heavy outbound query volume.
To review your current usage, log in to the cloud console at cloud.hasura.io using your GitHub credentials or registered work email. Open your team settings, then review the billing dashboard to inspect project run hours and download detailed Stripe receipts. If an unneeded project is running, you can delete or pause it from project settings to stop ongoing hourly charges. If you never authorized a Hasura account and suspect fraudulent card use, contact Hasura support and notify your banking institution to issue a chargeback.
Don’t recognize it? Common scenarios
Developer accounts often incur automated charges when staging environments or production database connections remain active across multiple billing cycles.
- A production GraphQL API engine remained running continuously on Hasura Cloud.
- An ongoing Professional tier plan renewed on the registered credit card.
- Data passthrough egress fees were incurred due to high API query response volumes.
How to locate the invoice and cancel
Use the Hasura Cloud console dashboard to locate your itemized invoice records and shut down billable projects.
- Log in to Hasura Cloud Console Open cloud.hasura.io and sign in with your GitHub or email credentials.
- Check Billing & Invoices review to Settings > Billing to view active project execution hours and download Stripe receipts.
- Delete or Downgrade Project Select your project, go to Settings, and choose Delete Project to halt all execution charges.
Frequently Asked Questions
How does Hasura Cloud bill for project hours?
Hasura Cloud Professional plans meter project execution per hour, billing active projects against a monthly credit card on file.
Can I receive a refund from Hasura?
Metered project hours and subscriptions are non-refundable. Deleting projects prevents future billing.
Dispute Rights & Fraud Prevention
Cardholders maintain standard dispute rights under Regulation E and the Fair Credit Billing Act for unauthorized digital service charges. Contact your card issuer immediately if an unverified Hasura transaction appears on your statement.
Independent reference — not affiliated with Hasura, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Hasura Cloud Pricing & Feature Overview https://hasura.io
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges