The short answer
This is a billing from Hertz for toll roads used during your car rental period. Hertz manages tolls via PlatePass, charging you the cost of the toll plus an administrative convenience fee.
Why am I being charged now?
A line item showing HERTZ TOLL CHARGE reflects an automated billing for highway or bridge tolls incurred during a vehicle rental period. Hertz Corporation uses an electronic toll payment system known as PlatePass to process cashless toll lanes. When you drive a rental vehicle through electronic toll plazas, transponders or overhead cameras log the vehicle's tag. This service, billed as Hertz Toll Charge (PlatePass), functions as a Hertz Toll via PlatePass that covers both the baseline road tolls and a daily administrative convenience fee.
Cardholders are frequently caught off guard because this fee rarely posts with your primary car rental invoice. Municipal toll authorities, such as E-470 or regional turnpike agencies, often take two to four weeks to verify license plate images and transmit transaction records to fleet operators. Hertz then charges the payment card from your original rental agreement in a completely separate transaction. If you passed through toll plazas across several days, daily convenience fees accumulate quickly, making the final charge noticeably higher than the baseline road tolls.
To inspect the specific charges, head directly to platepass.com or review your billing records on hertz.com. You can download an itemized toll receipt by entering your rental agreement number or driver's license information. The receipt displays exact plaza locations and administrative fee breakdowns. If you mounted your own personal toll transponder during the trip and were double-billed, submit your transponder statement to Hertz customer service to request a fee adjustment. If you never rented a vehicle from Hertz, contact your card issuer immediately to report the transaction as fraud.
How can I get a receipt for this toll?
You can look up your detailed toll receipt on the PlatePass or Hertz website using your rental agreement number and last name.
What is the administrative fee?
Hertz charges a daily convenience fee for using their transponder or plate-reading system, in addition to the actual cost of the toll.
Independent reference — not affiliated with Hertz Corporation. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Hertz PlatePass Info https://www.hertz.com
- PlatePass Receipt Lookup https://platepass.com
Reviewed Aug 31, 2026 · high · About UnknownCharges