The short answer
A charge from HOME CHEF* MEAL BOX or RELISH LABS represents a weekly recurring meal kit delivery box from Home Chef (Kroger).
Home Chef Meal Delivery Billing
Seeing HOME CHEF* MEAL BOX on your debit or credit card statement indicates a transaction processed by Relish Labs LLC, operating as Home Chef under parent company The Kroger Co. This billing descriptor corresponds to weekly meal kit deliveries, oven-ready meal trays, and customizable recipe portions shipped directly to your door. Because the service operates on a continuous subscription model, charges automatically post on a weekly basis unless you actively pause or skip deliveries before the cutoff time.
The appearance of this charge on your statement is triggered by your weekly order processing cycle, which typically locks in every Friday at noon Central Time for the subsequent week's shipment. If you signed up for an introductory promotional discount or trial box, your account automatically rolls over into standard pricing once the trial concludes. Customers often see unexpected charges if they forgot to skip a delivery week or left their subscription active after receiving a single box.
To verify your billing details or manage your meal calendar, log into your account dashboard at homechef.com. You can easily skip upcoming weeks, adjust your meal preferences, or pause your subscription directly through the account settings before the weekly cutoff. If you notice an unauthorized charge or experience delivery issues, reach out to customer support through their help center or contact your bank to report the transaction.
- Weekly recurring delivery of Home Chef meal kits or oven-ready meals
- Culinary collection protein upgrade fees
- Expiration of introductory promo code discounts
How to Pause or Cancel Home Chef
Manage delivery dates or pause your subscription in account settings.
- Sign in to Home Chef Sign in to homechef.com/account.
- Go to Account Information Go to "Account" > "Account Information".
- Pause Subscription Scroll to "Delivery Details" and click "Pause Your Subscription".
- Complete steps Complete the confirmation steps before the Friday noon CT deadline.
Frequently Asked Questions
Reviewing common account policies and delivery deadlines helps ensure you only pay for meals you genuinely want to receive each week.
Can I skip deliveries instead of pausing Home Chef?
Yes, on the delivery calendar, click "Skip" on any upcoming week before the Friday noon CT cutoff.
What happens if a Home Chef box arrives damaged?
Contact Home Chef customer support through their app or website to receive an immediate refund or credit for damaged goods.
Independent reference — not affiliated with Relish Labs LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Home Chef Terms of Use https://www.homechef.com
- Home Chef Subscription Pause FAQ https://support.homechef.com
Reviewed Aug 15, 2026 · high · About UnknownCharges