The short answer
This charge is a recurring subscription for HubSpot software. It is typically authorized by the business owner or marketing team.
Why is HubSpot charging my card?
A line item on your bank statement reading HUBSPOT INC represents a recurring software charge from HubSpot Inc., a customer relationship management and cloud sales software provider based in Cambridge, Massachusetts. Companies use HubSpot to host business blogs, automate email marketing campaigns, track sales leads, and manage inbound customer tickets. If your business operates digital sales or marketing funnels, this charge corresponds to an active HubSpot Subscription.
This charge appears because an administrator or team member enrolled in a recurring subscription plan. HubSpot plans commonly bill monthly or annually across specialized products such as Marketing Hub, Sales Hub, Service Hub, and Content Hub. Billing triggers include regular subscription renewal dates, adding paid user seats for sales reps, exceeding marketing contact tier thresholds, or transitioning past an introductory promotional discount.
If you do not recognize this charge, check with your marketing coordinators, web administrators, or sales leadership before initiating a dispute, as corporate cards are frequently linked to organizational software tools. You can verify your active products and view official invoices by logging in at app.hubspot.com and navigating to Account & Billing under your profile settings. Account super admins can adjust paid seats, modify contact tiers, or turn off automatic renewals. If your company never authorized an account with HubSpot Inc., contact your credit card issuer to dispute the unauthorized transaction and freeze the card.
- Review invoices Log into the account to view the billing history.
Can I get a refund?
Refund policies vary. You must contact support directly to request any credits.
Is this a fraud risk?
No, this is generally a legitimate business expense unless your card was stolen.
How to cancel your HubSpot subscription
To stop future charges, you must log into the HubSpot dashboard and locate the billing settings. Look for the cancellation button and follow the prompts to confirm your decision.
Keep in mind that deleting the app will not stop the billing cycle. You must complete the cancellation process through their official website to avoid next month's fee.
- Cancel online Go to the account settings and select cancel subscription.
When does the cancellation take effect?
Your access will usually remain active until the end of the current billing cycle.
Will I be charged again?
If you cancel before the renewal date, you will not see another charge.
Independent reference — not affiliated with HubSpot. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- HubSpot Official Help https://knowledge.hubspot.com/
- HubSpot Pricing https://www.hubspot.com/pricing
Reviewed Aug 31, 2026 · high · About UnknownCharges