Descriptor decoded

What is the IMPERFECT FOODS charge?

Grocery Sub
10/24 IMPERFECT FOODS $62.45

The short answer

This charge is from Imperfect Foods, a grocery delivery service that rescues imperfect or surplus produce and pantry items to reduce food waste. They operate on a weekly subscription model.

Reviewed high confidence 2 verified sources How we verify

What is Imperfect Foods?

A bank or credit card statement entry showing IMPERFECT FOODS corresponds to a grocery delivery service subscription focused on reducing food waste by rescuing surplus and cosmetically imperfect produce. Operating on a weekly schedule, the platform automatically populates a customizable shopping cart for you based on past preferences and dietary selections.

A charge typically occurs when your weekly shopping window closes without you manually skipping the delivery or editing the cart items. Because the company operates under the Misfits Market umbrella, billing descriptors can sometimes reference either brand name depending on when your customer account was originally established.

To check your upcoming delivery schedule or modify active subscription preferences, log in to your account dashboard on the official website before your weekly cutoff time. If you were billed for an unwanted order because you forgot to skip the week, contact customer support promptly to request an order adjustment or account credit. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.

Why was I charged?

Automated cart processing and authorization holds account for most statement entries.

  • Your weekly shopping window closed, and the default items in your cart were automatically processed for delivery.
  • A pending authorization hold (soft descriptor) was placed on your card when the window closed, which will update once the box is packed.
  • You placed a manual order for delivery.

How to handle an unexpected charge

Reviewing your account activity and email confirmations helps verify whether an order was scheduled.

  1. Check the shopping window schedule Log into your account. The most common reason for unexpected charges is forgetting to 'Skip' the week before the cutoff time (usually 11:45 PM PT on your assigned day).
  2. Look for email confirmations Search your email for 'Imperfect Foods' to see the exact invoice and list of items that were packed for you.
  3. Contact support If you already canceled or skipped, contact their customer service to request a refund for an erroneous charge.

Why did Imperfect Foods charge my card or bank account?

Charges from Imperfect Foods under statement descriptor "IMPERFECT FOODS" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.

How do I cancel future charges or dispute an error with Imperfect Foods?

Log in to your Imperfect Foods account portal at https://www.imperfectfoods.com to cancel your subscription or request an order adjustment.

Independent reference — not affiliated with Imperfect Foods. Billing names and policies change; verify with the merchant or your bank before acting.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

Reviewed Aug 31, 2026 · high · About UnknownCharges