The short answer
A charge from INSIDETRACKER* BIOMARKER or SEGTERRA INC is an advanced biomarker blood analytics panel and personalized nutrition optimization plan.
What is InsideTracker?
When you see INSIDETRACKER* BIOMARKER on your credit card or bank statement, the charge originates from Segterra, Inc., the company operating InsideTracker. This transaction covers personalized health analytics, biomarker blood testing panels, or subscription-based fitness and nutrition optimization services.
This charge typically appears because you purchased a diagnostic blood testing package, such as InsideTracker Ultimate or Essentials, or because an annual membership automatically renewed. These tests measure key health indicators, including metabolic markers, hormone concentrations, and nutrient levels, by partnering with established laboratory networks like Quest Diagnostics.
To verify the charge, check your email inbox for a confirmation receipt from InsideTracker or log into your online customer portal. If you purchased a testing plan and have not yet completed your laboratory blood draw, you can reach out to customer support to inquire about refund eligibility or cancel unwanted recurring subscriptions. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Purchase of InsideTracker Ultimate or Essentials blood test plan
- Annual InsideTracker subscription renewal
- Physician mobile blood draw phlebotomy add-on fee
Managing InsideTracker Accounts
View testing requisitions and subscription status in the InsideTracker web app. You can also update payment methods or review past laboratory reports directly from your dashboard.
- Log in to insidetracker.com/customer/account.
- review to "My Tests" to download your Quest Diagnostics lab slip.
- Go to "Subscriptions" to cancel or pause recurring annual renewals.
Frequently Asked Questions
Review common questions regarding billing policies, refund windows, and healthcare account eligibility for your test purchases.
Can InsideTracker tests be refunded?
InsideTracker provides refunds on unused testing plans within 30 days of purchase, minus a $20 processing fee, provided blood has not been drawn.
Is InsideTracker FSA/HSA eligible?
Yes, InsideTracker testing plans are qualified medical wellness expenses under most FSA and HSA health accounts.
Independent reference — not affiliated with Segterra, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- InsideTracker Terms of Service https://www.insidetracker.com
- InsideTracker Refund Policy Help https://support.insidetracker.com
Reviewed Aug 15, 2026 · high · About UnknownCharges