The short answer
A charge from JSTOR* JOURNAL ACCESS or ITHAKA represents a monthly or annual JPASS subscription granting unlimited reading and PDF downloads of academic journals.
What is JPASS by JSTOR?
A charge appearing as JSTOR* JOURNAL ACCESS on your statement indicates a subscription fee from ITHAKA, the non-profit organization operating JSTOR. This digital library provides scholars, students, and independent researchers with access to academic journals, books, and primary source documents across various academic disciplines and research areas.
You will see this charge on your bank or credit card account when a monthly or annual JPASS subscription automatically renews at the end of the billing cycle. Independent researchers subscribe to these plans to obtain full-text reading capabilities and annual PDF download allowances for academic literature without requiring university library affiliation.
To verify account activity or manage your subscription, sign in to your profile on the JSTOR website and review your account settings. If you wish to cancel future automatic renewals or request an eligible refund on an annual plan, you can update your billing preferences directly through your user dashboard. Review your bank statements regularly to catch unauthorized transactions early and protect your financial accounts from fraudulent activity. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Monthly or annual renewal of JSTOR JPASS subscription
- Purchase of individual single-article journal downloads
- Institutional library affiliate access fee
How to Cancel JSTOR JPASS
Manage or cancel your JPASS subscription in your JSTOR account.
- Log in to jstor.org and click your username in the upper right.
- Select "Account" and review to "JPASS Settings".
- Click "Cancel Subscription" to stop automatic recurring renewals.
Frequently Asked Questions
Review further details and instructions for managing or resolving charges related to ITHAKA / JSTOR.
Verify all account settings and billing statements promptly to prevent unexpected renewals.
Are JSTOR article purchases refundable?
Individual pay-per-article PDF downloads are non-refundable once delivered electronically to your browser.
Can I read JSTOR articles for free?
Yes, individual users can register for a free personal account to read up to 100 articles online per month without downloading PDFs.
Independent reference — not affiliated with ITHAKA. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- JSTOR Terms and Conditions of Use https://about.jstor.org
- JSTOR JPASS Subscription FAQ https://support.jstor.org
Reviewed Aug 15, 2026 · high · About UnknownCharges