The short answer
A charge from LEVELS HEALTH* CGM SENSOR represents an annual membership fee or monthly continuous glucose monitor (CGM) sensor shipment from Levels Health.
Levels Metabolic Health Tracking
When you notice an entry labeled as LEVELS HEALTH* CGM SENSOR on your credit card or bank statement, it indicates a payment made to Levels Health, Inc. This company provides metabolic health tracking software paired with continuous glucose monitors, such as Dexcom or Abbott sensors, allowing users to monitor real-time blood sugar responses.
This charge typically appears on financial statements because you enrolled in the annual software membership or authorized recurring shipments of prescription continuous glucose monitor sensors. Because health memberships and medical device refills operate on a recurring billing cycle, charges post automatically on your renewal anniversary unless modified.
To verify or manage this subscription, log into your account at levelshealth.com or open the mobile app to review your membership details and sensor delivery cadence. You can adjust shipment schedules or cancel annual membership renewals directly through your profile settings. Contact your bank immediately if you notice unrecognized transactions. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Annual Levels software platform membership renewal ($199/yr)
- Monthly recurring shipment of prescription CGM sensors
- Initial medical consultation fee for physician prescription
How to Manage Levels Subscriptions
Control your sensor refill delivery schedule in the Levels mobile app or web portal.
- Log in to levelshealth.com/account or open the Levels app.
- Tap "Profile" > "Membership & Sensor Plan".
- Adjust sensor refill cadence, pause shipments, or cancel annual membership renewal.
Frequently Asked Questions
Review answers to common questions regarding medical device return policies, sensor refill cadences, and annual membership refunds below.
Can I return unopened Levels CGM sensors?
Prescription continuous glucose monitors are regulated medical devices and cannot be returned for a refund once shipped.
Can I cancel the annual Levels membership early?
Annual Levels membership is non-refundable after the initial 30-day onboarding window.
Independent reference — not affiliated with Levels Health, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Levels Health Terms of Service https://www.levelshealth.com
- Levels Health Membership Cancellation Policy https://support.levelshealth.com
Reviewed Aug 15, 2026 · high · About UnknownCharges