The short answer
This charge is for access to McGraw Hill Connect, a digital teaching and learning environment used by college students to access e-textbooks, complete homework, and take exams.
Why did McGraw Hill charge me?
Seeing a charge labeled as MCGRAW HILL CONNECT on your credit or debit card statement indicates a payment for digital educational course materials provided by McGraw Hill LLC. This online platform is widely utilized by colleges, universities, and high schools to deliver interactive e-textbooks, online homework assignments, quizzes, and examinations required for specific academic courses.
This transaction typically appears at the beginning of an academic semester or quarter when students purchase required access codes directly through the publisher website instead of the campus bookstore. Because digital courseware is usually licensed on a term-by-term basis rather than sold as an ongoing monthly subscription, the transaction represents a one-time charge for a specific duration of course access.
To verify this transaction, check your course syllabus or ask your student whether they enrolled in a class requiring online publisher homework platforms. If you purchased the access code by mistake or dropped the course soon after starting, McGraw Hill offers a fourteen-day refund window from the original purchase date. Contact customer support or submit an online ticket through their support portal to request a refund before the deadline passes.
Why am I being charged again this semester?
Access codes are typically sold on a per-semester or per-course basis (often lasting 180 days). If you are taking a new class that uses a different McGraw Hill textbook, you must purchase a new access code.
Can I cancel a McGraw Hill Connect subscription?
McGraw Hill Connect purchases are generally one-time payments for a specific term limit, not recurring subscriptions, so there is nothing to cancel once the term expires.
Refund policy for dropped courses
If you drop the course, McGraw Hill will provide a full refund provided you request it within 14 days of the original purchase date.
After the 14-day window has passed, all sales are final, regardless of whether you dropped the course or never accessed the digital materials.
- Check Eligibility Ensure you are within the 14-day window from the date of your purchase receipt.
- Submit Request Fill out the online refund request form on the McGraw Hill support site.
- Wait for Processing Refunds generally appear on your credit card within 5-10 business days.
Independent reference — not affiliated with McGraw Hill. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- McGraw Hill Higher Ed Refund Policy https://mhedu.force.com
- McGraw Hill Connect FAQ https://www.mheducation.com
Reviewed Aug 31, 2026 · high · About UnknownCharges