The short answer
This is a billing charge from Mediacom Communications for your Xtream cable internet, television, or home phone bundle.
Why is Mediacom Communications charging my card?
Spotting a charge labeled as MEDIACOM*CABLE/BB on your credit card or bank account statement indicates a monthly billing transaction from Mediacom Communications. This telecommunications provider supplies broadband internet, digital television packages, and home phone services across various regions. Customers enrolled in automatic bill payment programs often see this specific descriptor post to their financial statements on a regular monthly billing schedule.
If the charge amount exceeds your normal monthly subscription rate, several common factors may explain the difference. Mediacom enforces monthly data caps on many internet tiers, meaning that exceeding your data allowance can trigger automatic overage fees. In addition, your statement might include equipment rental fees for Wi-Fi routers or cable boxes, late payment penalties, or charges for scheduled technician service visits.
To review an itemized breakdown of your charges, log into your online account portal or check the MobileCare app provided by Mediacom. If you spot billing errors or wish to cancel your service, you can contact customer support directly at 1-855-633-4226. Be sure to return all leased modems and television hardware promptly to avoid unreturned equipment fees if you decide to close your account permanently.
- Access the MediacomConnect portal or the MobileCare app to check your recent data usage.
- Review the itemized PDF invoice to identify any overage charges or unexpected rate hikes.
- Contact support at 1-855-633-4226 if you were billed for a technician visit that was supposed to be free.
Why did Mediacom Communications charge my card or bank account?
Charges from Mediacom Communications under statement descriptor "MEDIACOM*CABLE/BB" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Mediacom Communications?
Log in to your Mediacom Communications account portal at https://mediacomcable.com to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Mediacom Communications. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Mediacom Communications Official Billing Help https://mediacomcable.com
- SEC Edgar - Mediacom Communications https://www.sec.gov
Reviewed Aug 31, 2026 · high · About UnknownCharges