The short answer
This charge is from Mindbody, a scheduling and payment platform used by thousands of yoga studios, pilates centers, salons, and boutique fitness gyms.
Why am I being charged by Mindbody?
When MINDBODY PAYMENTS appears on your bank or credit card statement, it indicates a fitness or wellness transaction processed by Mindbody, Inc. for a local business. The platform provides scheduling, booking, and payment processing infrastructure for thousands of independent yoga studios, pilates centers, martial arts dojos, salons, and boutique fitness gyms.
Because Mindbody frequently acts as the merchant of record for participating businesses, their corporate name often appears on bank statements instead of the specific gym or studio name. Charges typically result from purchasing a drop-in class, buying a multi-class pack, paying for a workshop, or sustaining a recurring monthly unlimited membership.
To verify or contest this charge, open your Mindbody mobile app or sign into your client account online to review your purchase history and active auto-renew membership passes. If you need to cancel a recurring membership or request a refund for unused classes, contact the specific local fitness studio directly since billing policies are determined by individual studio owners. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Open the Mindbody app to check your recent purchase history.
- Look for any auto-renewing class packs or memberships.
- Contact the specific studio you attend to request a refund or cancellation.
Why did Mindbody Inc. charge my card or bank account?
Charges from Mindbody Inc. under statement descriptor "MINDBODY PAYMENTS" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Mindbody Inc.?
Log in to your Mindbody Inc. account portal at https://support.mindbodyonline.com to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Mindbody Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Mindbody Consumer Support https://support.mindbodyonline.com
- Mindbody Payments Overview https://www.mindbodyonline.com
Reviewed Aug 31, 2026 · high · About UnknownCharges