The short answer
This is a charge for an NCSoft game, such as Guild Wars 2, Lineage II, Aion, or Blade & Soul.
Why am I seeing this charge?
A transaction on your bank statement listed as NCSOFT represents a direct digital purchase, expansion pack, or subscription payment made to NCSOFT Corporation for online multiplayer video games.
These charges typically appear because you purchased game expansions, virtual currency packages such as NCoin or Gems, or recurring subscription time for popular massively multiplayer online role-playing games like Guild Wars 2, Lineage II, Aion, and Blade & Soul. Certain online store transactions utilize third-party payment processors like Digital River, which causes the billing descriptor to display an identifying merchant prefix on your bank statement.
If you see a charge prefixed with mobile app store identifiers, the transaction originated from smartphone software purchases rather than direct desktop billing. Reviewing your connected game account purchase history, checking registered email receipts, and contacting NCSOFT Corporation customer support help resolve billing inquiries quickly before filing formal chargeback disputes with your bank or credit card issuer. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Mobile game charges
If the descriptor reads 'GOOGLE *NCSOFT' or 'APPLE.COM/BILL NCSOFT', the purchase was made in one of NCSoft's mobile games, such as Lineage M. These transactions are handled by the respective app store, not directly by NCSoft's billing department.
Unrecognized charges
If you suspect the charge is fraudulent, you should contact NCSoft Support first with the date, amount, and the last 4 digits of your card. Disputing the charge with your bank without contacting support may lead to the permanent termination of the game account.
Why did NCSOFT Corporation charge my card or bank account?
Charges from NCSOFT Corporation under statement descriptor "NCSOFT" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with NCSOFT Corporation?
Log in to your NCSOFT Corporation account portal at https://support.ncsoft.com to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with NCSOFT Corporation. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- NCSoft Official Support https://support.ncsoft.com
- Guild Wars 2 Support https://help.guildwars2.com
Reviewed Aug 31, 2026 · high · About UnknownCharges