The short answer
This charge comes from an order placed at a Panda Express restaurant or via their online ordering system.
What is the Panda Express charge?
A transaction categorized as PANDA EXPRESS on your bank or credit card statement represents a dining purchase from Panda Restaurant Group, Inc., the American Chinese fast-food restaurant chain.
This entry appears on your statement because you placed an order at a physical store counter, used the drive-thru lane, or submitted a delivery order through the mobile application. Online and mobile orders frequently generate temporary authorization holds that temporarily appear as pending transactions before clearing your account.
To verify the transaction, compare the statement amount against your paper receipt or email confirmation. If you notice a pricing discrepancy or an unauthorized transaction, reach out to customer guest relations through the official company website or contact your card issuer to resolve the matter.
You should always verify recent meal purchases and mobile order history with family members who share access to your payment card before filing a formal billing dispute with your bank. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
What if my Panda Express charge amount is wrong?
Compare the statement charge to your original receipt. If there is a discrepancy, you can reach out to Panda Express guest relations for an adjustment or contact your bank.
Online Orders and Holds
When placing an order online, a pending hold may be applied to your account. This is not a double charge; the hold drops off once the final payment clears.
Why did Panda Restaurant Group, Inc. charge my card or bank account?
Charges from Panda Restaurant Group, Inc. under statement descriptor "PANDA EXPRESS" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Panda Restaurant Group, Inc.?
Log in to your Panda Restaurant Group, Inc. account portal at https://www.pandaexpress.com to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Panda Restaurant Group, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- Panda Express FAQ https://www.pandaexpress.com
Reviewed Aug 31, 2026 · high · About UnknownCharges