The short answer
A charge for PARKWHIZ* PARKING APP represents a prepaid parking garage or event parking reservation booked through Arrive Mobility, Inc. / ParkWhiz.
Why it shows up like this
A transaction labeled PARKWHIZ* PARKING APP represents a ParkWhiz Prepaid Parking Reservation processed by Arrive Mobility, Inc. / ParkWhiz. Drivers use ParkWhiz to secure off-street parking passes at commercial garages and airport parking facilities across major metropolitan areas. Instead of pulling a paper ticket at an entrance gate, cardholders prepay through the app to receive a guaranteed parking spot and a digital barcode for gate access.
This charge appears as soon as you complete your booking, which could happen days or weeks before you arrive at the garage. Standard charges range from $15.00 to $45.00, though special event passes near stadiums or monthly garage arrangements can run significantly higher. ParkWhiz frequently partners with major garage operators like SP+ Parking and integrates inventory across platforms like BestParking, which is why your card statement displays the booking broker rather than the garage name.
To verify the charge, open the ParkWhiz app or website and review the My Passes section, where you can see the garage location and scheduled arrival window. Most daily reservations are fully refundable if you cancel in the app before the scheduled start time. If neither you nor anyone in your household made a parking reservation, call ParkWhiz support at 1-888-472-7594 to trace the pass, or contact your credit card issuer to dispute unauthorized transactions.
Common reasons for this charge
Prepaid parking reservations are usually booked well in advance of driving into a city center or attending a concert. Statement lines often post immediately upon booking rather than on the day you park.
- You booked a guaranteed parking pass for a garage near work, downtown, or an airport on parkwhiz.com or the ParkWhiz app.
- You prepaid parking for a concert, sporting event, or theater show.
- A monthly parking garage subscription renewed automatically.
How to locate the invoice and cancel
You can manage your active bookings directly through your mobile device or web browser. Following these steps allows you to confirm the garage address and cancel if your travel plans change.
- Open the ParkWhiz App Log in to the ParkWhiz app or parkwhiz.com and click on My Passes.
- Review parking pass receipt Inspect the parking location, entry/exit times, and itemized facility and service fees.
- Contact ParkWhiz Support Submit a support request at help.parkwhiz.com or call 1-888-472-7594.
Frequently Asked Questions
Review the most common questions regarding garage access, arrival issues, and refund policies. ParkWhiz issues digital passes that include entry instructions for parking gates.
Can I get a refund if I do not use my ParkWhiz reservation?
Most ParkWhiz daily and event parking passes can be cancelled for a full refund up to the start time listed on the parking pass.
What should I do if a garage was full upon arrival?
Contact ParkWhiz customer support immediately via in-app chat or phone at 1-888-472-7594 to receive a full refund or rebooking.
Dispute Rights & Fraud Prevention
If you did not book parking, check whether a family member reserved garage parking using your credit card.
If unauthorized activity is confirmed, notify ParkWhiz support and file a billing dispute with your card issuer within 60 days.
How do I cancel a ParkWhiz parking pass for a refund?
Open the ParkWhiz app, tap My Passes, select your active reservation, and tap Cancel Pass before the reservation start time.
What documentation does ParkWhiz provide for dispute resolution?
ParkWhiz provides digital parking passes, garage scanner entry logs, and time-stamped barcode verification.
Independent reference — not affiliated with Arrive Mobility, Inc. / ParkWhiz. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- ParkWhiz Buyer Refund Policy https://help.parkwhiz.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges