What is the PROSE* CUSTOM HAIRCARE charge?

Prose Custom Haircare Subscriptions

A statement descriptor reading PROSE* CUSTOM HAIRCARE represents an automated recurring delivery of custom-formulated hair products, skincare items, or supplements from Prose Products Inc. This charge appears on your bank or credit card statement when you maintain an active auto-ship subscription for personalized beauty products.

Formulas are tailored based on individual hair texture, environmental climate, and lifestyle assessments completed on the company website. Orders bill and ship automatically on recurring monthly or bi-monthly schedules unless paused or cancelled by the subscriber through their account dashboard.

To verify or manage this subscription, sign in to your online account profile to review upcoming delivery dates and adjust product formulations. If you need to stop recurring shipments or request a refund under their satisfaction guarantee, cancel your subscription before the next scheduled billing date. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.

• Automated recurring refill shipment of custom shampoo and conditioner
• Prose custom skincare or hair supplement delivery
• One-time checkout order on prose.com

Managing Prose Auto-Shipments

Adjust refill cadence or cancel subscriptions in your Prose account.

Access your account settings to adjust refill cadences, delay shipments, or cancel recurring orders.

1. Sign in to prose.com/account.
2. review to "Subscriptions".
3. Adjust next delivery date or select "Cancel Subscription" to stop recurring orders.

Frequently Asked Questions

Review frequently asked questions regarding satisfaction guarantees and custom formula returns.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Prose Terms of Service https://prose.com
• Prose Guarantee & Return Policy https://help.prose.com