The short answer
A charge from RENDER* PERSISTENT DISK represents persistent SSD block storage, managed PostgreSQL/Redis databases, or compute instances from Render Services, Inc.
Why it shows up like this
A bank or credit card statement entry displaying the exact RENDER* PERSISTENT DISK descriptor represents solid-state block storage, managed PostgreSQL databases, or server hosting fees from Render Services, Inc. Software engineers and development teams use this cloud infrastructure platform to host web applications, backend APIs, and persistent storage volumes without manual server configuration.
This billing occurs monthly based on active compute instance hours and dedicated gigabyte storage capacities. Users frequently encounter recurring charges even after suspending a web service because attached persistent SSD disk volumes continue to accrue monthly retention storage fees until deleted inside the developer dashboard.
To inspect or cancel these charges, sign in to your account at dashboard.render.com and navigate to the billing section to review active resources. You must delete unneeded storage volumes and shut down running services to halt future billing, or reach out to merchant support if you spot unauthorized billing activity. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
- A persistent disk volume was attached to a web service or managed PostgreSQL database.
- An ongoing monthly compute instance or team seat subscription renewed automatically.
- Outbound bandwidth exceeded monthly free-tier data transfer limits.
How to locate the invoice and cancel
Reviewing itemized invoices helps isolate individual storage disk costs from base compute plan subscriptions.
- Log in to Render Dashboard Open dashboard.render.com and sign in with your GitHub, GitLab, or email account.
- Review Account Billing & Invoices review to Account Settings > Billing to view active services, disks, and download past invoices.
- Delete Unneeded Disks & Services Open the target service, go to Disks, and delete attached storage or suspend the service.
Frequently Asked Questions
Terminating idle services immediately stops hourly compute billing while disk deletion halts permanent storage retention fees.
Why was I billed for a suspended Render service?
Suspended services that retain attached persistent SSD disks continue to incur monthly disk retention storage fees until deleted.
Are Render cloud charges refundable?
Render charges are non-refundable once billed. Deleting disks and services halts future charges immediately.
Dispute Rights & Fraud Prevention
Contacting your card issuer within established dispute windows protects against unrecognized or erroneous cloud charges.
Independent reference — not affiliated with Render Services, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Render Pricing & Disk Storage Documentation https://render.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges