The short answer
A charge from RO.CO* TELEHEALTH CARE represents a recurring prescription medication refill or weight loss coaching program membership from Ro (Roman).
Ro Direct Healthcare Platform
A healthcare transaction appearing on your statement as RO.CO* TELEHEALTH CARE represents online medical consultations or recurring prescription deliveries from Ro / Roman Health Ventures. This digital health platform provides telehealth care across multiple clinical categories, including men's wellness, hair loss treatments, and weight loss management programs.
This charge appears on your statement because you enrolled in a monthly membership plan like the Ro Body program, or because an automated prescription refill order was processed and prepared by the partner pharmacy. Because treatment plans operate on recurring subscription schedules, billing occurs automatically prior to each shipment.
To manage your active care plan or review upcoming deliveries, log into your user profile on the official Ro website. From your account dashboard, you can delay shipments, update payment methods, or cancel your subscription plan. Note that prescription medications cannot be returned for refunds once fulfilled by the pharmacy. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Monthly membership fee for Ro Body weight loss program ($145/mo)
- Recurring prescription medication refill delivery
- Initial online physician consultation intake fee
How to Cancel Ro Subscriptions
Cancel your treatment plan inside your Ro account.
- Log in to ro.co/account.
- review to "Care Plan" > "Manage Plan".
- Select "Cancel Plan" at least 48 hours before your next refill date.
Frequently Asked Questions
Is medication included in the Ro Body membership fee?
The Ro Body membership covers clinical coaching, provider access, and insurance coordination; GLP-1 medication costs are billed separately.
Can I return Ro medication shipments?
By law, prescription medications cannot be returned for a refund once dispensed by the partner pharmacy.
Independent reference — not affiliated with Ro Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Ro Terms and Conditions https://ro.co
- Ro Membership & Cancellation Policy https://support.ro.co
Reviewed Aug 15, 2026 · high · About UnknownCharges