The short answer
A charge from **SESAME INC** is typically for booking a direct-pay medical appointment, specialist visit, or lab test through Sesame Care, an online healthcare marketplace.
What is Sesame Care?
Sesame (sesamecare.com) operates as a direct-to-patient healthcare marketplace. Instead of navigating insurance networks, patients use the platform to search for local doctors, specialists, dentists, and telehealth providers, comparing cash prices upfront. Once a provider is selected, the patient pays for the appointment directly through the Sesame platform. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Why you were billed by Sesame
When you book a medical service through Sesame, your credit card is charged immediately to secure the appointment. This charge covers the full cash price of the consultation, meaning you will not owe a copay or receive a surprise bill from the doctor's office afterward. If you booked an in-person visit, telehealth consultation, or ordered a lab requisition, the charge will appear from 'SESAME INC' rather than the individual doctor or clinic you actually visited.
Additionally, Sesame offers a recurring membership program called 'Sesame Plus'. For a monthly or annual fee, members receive discounted rates on all appointments booked through the platform. If you see a small, recurring charge (e.g., $10.99/month), you likely enrolled in this membership during checkout.
Differentiating Sesame charges
Because 'Sesame' is a common business name, it is important to ensure the charge is actually for medical services. If you recently signed up for a credit monitoring service, the charge might be from 'Credit Sesame', which is entirely unrelated. Similarly, 'Sesame Communications' is a B2B marketing firm for dentists. If the amount corresponds to a recent medical visit, it is definitively Sesame Care.
- Log in to your account at sesamecare.com to view your appointment history.
- Check if you accidentally enrolled in the Sesame Plus recurring membership.
- If you need a refund for a canceled appointment, email support@sesamecare.com.
Why did Sesame, Inc. charge my card or bank account?
Charges from Sesame, Inc. under statement descriptor "SESAME INC" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Sesame, Inc.?
Log in to your Sesame, Inc. account portal at https://sesamecare.com to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Sesame. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Sesame Care Official Site https://sesamecare.com
- Sesame Care Help Center https://support.sesamecare.com
Reviewed Aug 31, 2026 · high · About UnknownCharges