The short answer
A charge for CLIPPER* FARE PAYMENT represents a transit fare reload, monthly transit pass, or Autoload transaction for the San Francisco Bay Area Clipper Card (MTC / Cubic).
Why it shows up like this
A statement descriptor reading CLIPPER* FARE PAYMENT indicates a transit fare transaction, stored value reload, or monthly pass purchase for the San Francisco Bay Area Clipper card system. Operated under the Metropolitan Transportation Commission, Clipper serves as the unified contactless ticketing platform accepted across dozens of regional transit agencies including BART, Muni, Caltrain, and local bus networks.
This charge typically appears on credit card or bank statements because an automated Autoload feature replenished your cash balance when funds dropped below a predetermined minimum threshold, or because you manually purchased a monthly transit pass through the official mobile application. Because commuters frequently link funding sources for automatic transit fares, reloading events process automatically without requiring active cardholder confirmation at the station.
To review trip logs, check remaining card balances, or modify reload settings, sign in to your account on the official Clipper website. You can disable automatic reloading options within the card management menu if you prefer manual top-ups. If you encounter kiosk billing errors or duplicate charges, contact customer support by phone to request an official transaction review and refund assistance.
Common reasons for this charge
- An automatic Autoload transaction ($20-$50) replenished your Clipper card cash balance when it dropped below the minimum threshold.
- You loaded a monthly transit pass (e.g., Muni 'A' Pass, Caltrain Monthly) via clippercard.com or the Clipper mobile app.
- An authorized family member topped up their Clipper card.
How to locate the invoice and cancel
- Log in to ClipperCard.com Go to clippercard.com or open the Clipper app to view card activity and order history.
- Review trip & reload logs Inspect transit agency tap points, fare deductions, and autoload timestamps.
- Contact Clipper Customer Support Call Clipper Customer Service at 1-877-878-8883 or submit an inquiry online.
Frequently Asked Questions
How do I cancel Clipper Autoload on my card?
Log in to clippercard.com, review to Manage Cards > Autoload, and submit an Autoload cancellation request.
Is a registered Clipper card protected if lost?
If a registered Clipper card is lost or stolen, you can block the card online to protect your balance and transfer remaining cash/passes to a new card.
Dispute Rights & Fraud Prevention
If you do not commute in the San Francisco Bay Area, verify whether an authorized user loaded transit value using your card.
If an automated ticket vending machine double-billed your credit card, contact Clipper support with your transaction details to obtain a refund.
How do I dispute a duplicate Clipper reload charge?
Call Clipper Customer Service at 1-877-878-8883 with your serial number and transaction receipt.
What protections apply to unauthorized card charges?
Cardholders are protected against unauthorized billing under the Fair Credit Billing Act.
Independent reference — not affiliated with Metropolitan Transportation Commission / Cubic. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Clipper Card Official Website and Terms https://www.clippercard.com
- Metropolitan Transportation Commission (MTC) Clipper Info https://mtc.ca.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges