The short answer
A charge from SHUTTERSTOCK* IMAGES corresponds to Shutterstock stock images, footage, music tracks, or monthly creative asset subscriptions from Shutterstock, Inc.
Why it shows up like this
A charge appearing as SHUTTERSTOCK* IMAGES on your bank or credit card statement represents a digital media purchase or recurring software subscription billed by Shutterstock, Inc. This global creative platform provides professional commercial stock photography, vector illustrations, 4K video footage clips, and music licensing assets for independent creators, designers, and corporate marketing agencies.
This recurring charge appears on your financial records because an ongoing monthly image pack or annual subscription plan renewed automatically at the end of its billing term. Customers who signed up for a promotional free trial to download sample graphics frequently see regular monthly billing begin automatically once the trial period expires unless the plan was cancelled beforehand.
To stop future charges and prevent automated renewals, log into your Shutterstock account, navigate to your account plan settings, and turn off auto-renewal or cancel the active subscription. You can also review your download history, check billing invoices, or contact corporate customer support if you need assistance with your account or request a refund. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
Unexpected billings usually occur when promotional trial periods convert into paid subscriptions or annual media licenses renew automatically.
- A 30-day Shutterstock free image trial converted into an auto-renewing paid monthly plan.
- An ongoing monthly or annual stock image subscription auto-renewed.
- On-demand image or 4K video footage packs were purchased.
How to locate the invoice and cancel
Log into your account control panel to inspect active subscription plans and download payment receipts.
- Sign in to Shutterstock Account Go to shutterstock.com and log in with your customer account.
- Review Account Details & Plans review to Account Settings > Plans to view active subscriptions and download history.
- Turn Off Auto-Renewal Click Cancel plan under Plan management to prevent future monthly billing.
Frequently Asked Questions
How do I turn off auto-renewal on Shutterstock?
Go to Account Settings > Plans and toggle off auto-renewal before your billing cycle ends.
Can I get a refund on Shutterstock charges?
Shutterstock may provide refunds for annual subscriptions within 14 days if no images or video clips were downloaded during that billing period.
Independent reference — not affiliated with Shutterstock, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Shutterstock Pricing Plans https://www.shutterstock.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges