The short answer
A charge for SPOT AND TANGO* PET represents a fresh dog food or UnKibble subscription delivery from Spot & Tango, Inc.
Why it shows up like this
A charge appearing on your bank or credit card statement as SPOT AND TANGO* PET indicates a recurring direct-to-consumer purchase or subscription billing from Spot & Tango, Inc. This transaction represents your customized delivery of fresh frozen meals or personalized UnKibble dog food. Cardholders typically encounter this line item when an ongoing auto-renewing meal plan processes every two or four weeks according to their pet's dietary schedule.
Spot & Tango operates as a subscription-based pet nutrition provider that ships pre-portioned dog food directly to customer doorsteps. When you enroll in a trial or sign up for regular deliveries, your payment method is securely vaulted for automatic renewals. If you spot this transaction unexpectedly, check whether a recent free trial converted into a paid subscription or if an authorized family member added treats or supplements to your upcoming delivery box.
To verify this charge or manage your subscription, log in to your account dashboard on the official website. You can review upcoming delivery dates, pause shipments, or cancel your plan before the cutoff time. If you suspect an error or unauthorized billing activity, contact customer support directly to request assistance, or reach out to your bank issuer to dispute fraudulent transactions if necessary.
Common reasons for this charge
Review your account activity and official billing records to confirm the legitimacy of this transaction.
- A regular recurring delivery of UnKibble or Fresh dog food processed on your plan schedule.
- A 2-week trial order converted to an ongoing auto-renewing subscription plan.
- An add-on order of dog treats or supplements was added to your recurring box.
How to locate the invoice and cancel
Review your account activity and official billing records to confirm the legitimacy of this transaction.
- Log in to SpotAndTango.com Go to spotandtango.com and sign in to view your Order Schedule and pet details.
- Review Subscription Settings review to Account > Plan Settings to manage meal recipes, box sizing, and delivery dates.
- Pause or Cancel Subscription Click Cancel Subscription under Plan Settings or contact customer care before your order cutoff.
Frequently Asked Questions
Review your account activity and official billing records to confirm the legitimacy of this transaction.
What is Spot & Tango's Happy Cow guarantee?
Spot & Tango offers a 100% money-back guarantee on your trial order if your dog does not enjoy the food.
How do I skip a delivery on Spot & Tango?
Log in to spotandtango.com, review to your Dashboard, and click 'Change date' to postpone your next box.
Dispute Rights & Fraud Prevention
If you did not enroll in Spot & Tango, verify whether an authorized family member ordered pet food on your card.
If you were charged after cancelling before the cutoff, contact customer support to issue an immediate refund.
How do I reach Spot & Tango Support?
Call 718-514-6292 or email customercare@spotandtango.com for assistance.
What should I do if unauthorized charges occur?
Contact your bank to dispute fraudulent transactions under federal billing protections.
Independent reference — not affiliated with Spot & Tango, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Spot & Tango Terms and Conditions https://spotandtango.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges