The short answer
This charge is a recurring subscription for Sprout Social software. It is typically authorized by the business owner or marketing team.
Why is Sprout Social charging my card?
A financial statement entry displaying SPROUT SOCIAL CHICAGO represents a corporate software payment made to Sprout Social Inc., a developer of social media management and analytics tools. This transaction typically corresponds to a monthly or annual subscription fee for professional digital marketing dashboards, team collaboration licenses, and social listening features across enterprise channels.
Marketing departments and public relations agencies rely on this software platform to schedule posts, monitor consumer engagement, and generate performance reports across social networks. Businesses authorize these recurring payments using corporate credit cards during plan enrollment. Seeing this Chicago-based billing descriptor confirms an active B2B software agreement tied to your organizational tools.
To confirm the validity of this charge, check with your marketing team or accounting department to identify who manages your organization software subscriptions. You can log in to the administrative portal to review active user licenses and billing receipts. If the charge appears unauthorized, contact vendor billing support or notify your corporate card issuer immediately. Cardholders should carefully review their billing history, verify transaction timestamps against account records, and consult customer service representatives or financial institutions immediately if any unauthorized activity occurs on their statements.
- Review invoices Log into the account to view the billing history.
Can I get a refund?
Refund policies vary. You must contact support directly to request any credits.
Is this a fraud risk?
No, this is generally a legitimate business expense unless your card was stolen.
How to cancel your Sprout Social subscription
To stop future charges, you must log into the Sprout Social dashboard and locate the billing settings. Look for the cancellation button and follow the prompts to confirm your decision.
Keep in mind that deleting the app will not stop the billing cycle. You must complete the cancellation process through their official website to avoid next month's fee.
- Cancel online Go to the account settings and select cancel subscription.
When does the cancellation take effect?
Your access will usually remain active until the end of the current billing cycle.
Will I be charged again?
If you cancel before the renewal date, you will not see another charge.
Independent reference — not affiliated with Sprout Social. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Sprout Social Official Help https://support.sproutsocial.com/
- Sprout Social Pricing https://sproutsocial.com/pricing/
Reviewed Aug 31, 2026 · high · About UnknownCharges