The short answer
This is a standard grocery charge from Stop & Shop, typically appearing when you make an in-store or online purchase for groceries.
Why is Stop & Shop on my statement?
Seeing STOP & SHOP #11 on your bank or credit card statement indicates an authorized retail purchase from Stop & Shop grocery stores. This point-of-sale transaction covers in-store grocery shopping, household goods, bakery items, or pharmacy prescriptions acquired at a specific supermarket branch. Consumers frequently shop at these regional grocery stores weekly, which explains why receipt totals vary based on basket size and household needs.
Store numbers embedded within the billing descriptor help identify the specific physical retail location or regional distribution center where the transaction took place. If you placed an online curbside pickup order or scheduled home grocery delivery, temporary authorization holds may appear on your account prior to final item bagging and pricing settlement. Checking order confirmation emails clarifies these totals.
To review your itemized grocery receipts or check loyalty club rewards, log in to your account portal at stopandshop.com or inspect your paper register receipt. If you do not recognize the transaction and suspect unauthorized card use, contact your financial institution immediately to dispute the charge and protect your card against further fraudulent activity.
What to do if you don't recognize it
If you see a Stop & Shop charge but haven't shopped there, it could be a sign of a compromised card or an authorized user making a purchase.
Review your recent receipts or ask family members. If you still cannot identify it, contact your card issuer immediately to report potential fraud.
Can I dispute a Stop & Shop grocery charge?
Yes, if you believe the charge from Stop & Shop is fraudulent or unauthorized, you can initiate a dispute directly with your credit card issuer. Make sure to first check with any joint account holders who might have made the purchase.
Does Stop & Shop charge a holding fee?
In most cases, Stop & Shop does not charge a holding fee for regular in-store purchases. However, online grocery orders or pickup services may place a temporary authorization hold that drops off once the final total is calculated and settled.
Independent reference — not affiliated with Stop & Shop. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Stop & Shop Official Site https://stopandshop.com
- Consumer Financial Protection Bureau (CFPB) https://www.consumerfinance.gov
Reviewed Aug 31, 2026 · high · About UnknownCharges