The short answer
A SURFSHARK* SECURE charge is a multi-device VPN, antivirus, and identity protection subscription from Surfshark B.V.
Why it shows up like this
Seeing the billing descriptor SURFSHARK* SECURE on your credit card statement indicates a recurring subscription charge for the Surfshark VPN & Antivirus Suite processed by Surfshark B.V. This cybersecurity company provides encrypted virtual private network tunnels for unlimited simultaneous devices, antivirus protection, and data leak monitoring services for digital privacy.
This charge typically appears because a promotional one-year or two-year multi-device subscription reached its automated renewal billing date. Similar to other software services like nordvpn or mcafee, subscription costs range from forty-eight to seventy-five dollars or more depending on whether security bundle additions like Antivirus and Alternative ID are included in your plan.
To stop automated renewals or verify your account details, sign into your user profile on the official website and open your subscription management settings to toggle off auto-renewal. The company offers a thirty-day money-back guarantee on initial purchases and renewal charges when requested through customer support live chat. If unauthorized charges occur, contact your banking institution to dispute the transaction within cardholder protection guidelines. Reviewing subscription renewal dates prevents unexpected annual renewals.
Don’t recognize it? You might still
- A multi-year promotional deal bought 24 months ago reached its auto-renewal billing date.
- A family member configured Surfshark on multiple home devices.
- A Surfshark One security bundle upgrade was added to an existing plan.
What to do, in order
- Sign in to Surfshark Account Open my.surfshark.com and log in with your email.
- Go to Subscription Settings review to Account > Subscription to view active plan terms and renewal details.
- Cancel Auto-Renewal Contact live chat support or toggle off auto-renewal in the billing portal.
Quick questions
What is Surfshark's refund policy?
Surfshark provides a 30-day money-back guarantee for initial purchases and renewal charges upon contacting their customer support.
How many devices can I use with a single Surfshark subscription?
Surfshark supports unlimited simultaneous device connections under a single account.
Independent reference — not affiliated with Surfshark B.V.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Surfshark Billing Knowledge Base https://support.surfshark.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges