What is the TODOIST* BUSINESS TEAM charge?

Why it shows up like this

A transaction listed as TODOIST* BUSINESS TEAM on your financial statement indicates a recurring billing charge for professional task management, shared project workspaces, or team productivity licenses from Doist Inc. This billing descriptor represents subscription fees for the Todoist productivity application, which helps individuals and collaborative work groups organize daily tasks, set reminders, and manage multi-user projects across multiple devices.

This charge typically occurs because of an automatic monthly or annual subscription renewal tied to an active Todoist Business or Pro workspace. When administrators or team members enroll in collaborative plans, billing is automatically processed based on user seat counts and selected billing intervals. In-app purchases processed through mobile app stores or direct web renewals also generate this exact billing label.

To verify the charge, log into your web account dashboard and inspect the billing settings to review active seat counts and past tax invoices. If you wish to stop future renewals or downgrade your account to the free tier, you can easily cancel the plan directly within your workspace subscription settings. Reaching out to customer support also assists with billing inquiries or refund requests under their money-back guarantee policy.

Don’t recognize it? Common scenarios

Common billing catalysts involve automatic annual renewals or added user seats in collaborative team environments.

• An ongoing annual or monthly Pro/Business subscription renewed automatically on the credit card.
• A family member or team collaborator was added to a shared Todoist Business team workspace.
• An in-app subscription purchased via the App Store or Google Play Store auto-renewed.

How to locate the invoice and cancel

Accessing your workspace preferences online allows you to monitor billing history and manage service tiers.

1. Log in to Todoist App Open app.todoist.com and sign in with your email or Google credentials.
2. Inspect Settings & Subscription review to Settings > Subscription to review user seats and download past tax invoices.
3. Cancel Subscription Select Cancel Plan to downgrade to the Free Beginner tier upon conclusion of the prepaid period.

Frequently Asked Questions

Reviewing standard subscription policies helps clarify refund eligibility and downgrade procedures.

Dispute Rights & Fraud Prevention

If an unauthorized transaction appears on your statement, report the issue to your bank or card issuer immediately.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Todoist Pricing & Team Plans https://todoist.com
• CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov