The short answer
A charge from TOUCHBISTRO* REST POS represents a monthly iPad restaurant POS software license ($69/mo), online ordering add-on, or reservation module fee from TouchBistro Inc.
Why it shows up like this
A bank statement charge showing TOUCHBISTRO* REST POS corresponds to a recurring monthly software subscription for iPad point-of-sale systems, tableside ordering software, or restaurant management modules provided by TouchBistro Inc. This billing descriptor represents commercial SaaS fees incurred by hospitality operators for software licenses, online ordering extensions, or reservation management tools. Subscriptions generally bill on a recurring monthly schedule aligned with active commercial agreements.
This charge typically appears because of an automatic monthly subscription renewal tied to a restaurant point-of-sale license. Restaurant owners and managers utilize TouchBistro to handle table service, kitchen ticket routing, and payment processing. In addition to base software licenses, add-on modules for online ordering and loyalty programs contribute to these recurring monthly billing entries.
To verify the transaction, log into the cloud administrative dashboard online and inspect your subscription and invoice history to cross-reference billed amounts with active terminal licenses. If you need to modify your service plan or inquire about contract terms, reaching out to customer support resolves billing questions promptly. Ensuring all active POS terminals match your restaurant scale prevents unexpected billing discrepancies.
Common reasons for this charge
Common billing catalysts involve recurring software licenses and modular add-ons for restaurant management.
- A monthly SaaS subscription fee for active TouchBistro restaurant POS software licenses.
- Online ordering, digital loyalty, or TouchBistro Reservations software module fees.
- A customer dining receipt from an eatery using TouchBistro Payments.
How to locate the invoice and cancel
Accessing your merchant dashboard online allows you to monitor billing invoices and review service agreements.
- Sign in to TouchBistro Cloud Go to login.touchbistro.com and enter your manager credentials.
- View Invoices review to Restaurant Settings > Subscription & Invoices.
- Manage Plan Contact TouchBistro customer care at 1-888-342-0131 to modify licenses or cancel renewals.
Frequently Asked Questions
Reviewing frequent customer inquiries explains contract terms and subscription billing schedules.
Is TouchBistro billed monthly or annually?
TouchBistro software plans are typically billed monthly on 1-year or multi-year commercial contract terms.
Can I receive a refund for unused TouchBistro licenses?
Software fees are non-refundable once the monthly billing period commences.
Dispute Rights & Fraud Prevention
If your restaurant does not use TouchBistro, contact TouchBistro support and your business bank immediately.
Commercial card disputes must be submitted within 60 days under the Fair Credit Billing Act.
How do I report an unauthorized TouchBistro charge?
Call TouchBistro support at 1-888-342-0131 or submit a dispute to your card issuer.
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Independent reference — not affiliated with TouchBistro Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- TouchBistro Terms of Service https://www.touchbistro.com
- FTC: Commercial Point-of-Sale Software Standards https://www.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges