The short answer
A charge from UPTIMEROBOT* PRO corresponds to website uptime monitoring, 60-second check intervals, SSL certificate expiry alerts, or status pages from IT Bens LLC.
Why it shows up like this
A charge listed as UPTIMEROBOT* PRO on your bank or credit card statement comes from IT Bens LLC for professional website monitoring services. This entry represents a recurring billing cycle for UptimeRobot Pro Website & SSL Monitoring, which checks website uptime, port availability, and SSL certificate expiration at rapid intervals to ensure continuous online reliability for digital properties and servers.
Customers usually encounter this fee because an active subscription renewed automatically at the end of the billing period. If you no longer need these monitoring features or wish to stop future renewals, you can log into your online account dashboard, access your billing settings, and switch your active plan back to the free tier immediately.
To verify the transaction, review your confirmation emails or reach out to customer support through the official platform. If you discover an unrecognized charge or suspect unauthorized card use, contact your bank immediately to file a formal dispute and protect your account from fraudulent activity.
Reviewing your bank statements regularly helps you stay informed about recurring expenses and subscription renewals across all your digital accounts. Keeping track of your monthly bank statements helps you identify recurring subscription charges immediately, prevent unexpected automatic renewals, and protect your personal finances from unauthorized transactions or billing errors.
Don’t recognize it? Common scenarios
- An ongoing monthly or annual Pro monitoring subscription renewed automatically.
- The account upgraded to increase the monitor count or enable 30-second interval checks.
- SMS alert credit packages were purchased for incident notifications.
How to locate the invoice and cancel
- Log in to UptimeRobot Open uptimerobot.com and sign in with your email and password.
- Check Billing and Invoices Click your username in the top right, review to My Settings > Invoices to view past receipts.
- Downgrade to Free Plan Select Upgrade/Downgrade and switch to the Free tier (50 monitors with 5-minute intervals).
Frequently Asked Questions
What is the difference between UptimeRobot Free and Pro?
The Free plan checks monitors every 5 minutes. The Pro plan checks every 60 seconds, provides SSL monitoring, SMS notifications, and custom status page domains.
What is UptimeRobot's refund policy?
UptimeRobot provides a 10-day money-back guarantee for first-time paid subscription purchases by contacting support.
Independent reference — not affiliated with IT Bens LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- UptimeRobot Pricing & Feature Comparison https://uptimerobot.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges