The short answer
A charge for WYNDHAM* REWARDS PTS represents a purchase of Wyndham Rewards loyalty points processed through Points.com for Wyndham Hotels & Resorts, Inc.
Why it shows up like this
Encountering a transaction descriptor like WYNDHAM* REWARDS PTS on your billing statement indicates a purchase of loyalty points for Wyndham Hotels & Resorts, Inc. The hotel chain partners with Points.com to manage online point sales, promotional top-up campaigns, and member point gifting transactions for travelers looking to redeem free nights.
This charge usually occurs when you buy reward points directly through the official website to secure a free night award at a resort property, or when you participate in a limited-time bonus mileage promotion. Because these purchases are processed through an authorized loyalty retail partner, the billing descriptor often highlights the program name alongside points terminology.
To verify your account ledger and review recent point purchases, log in to your account dashboard at wyndhamrewards.com or check your email inbox for confirmation receipts sent by Points.com. Keep in mind that loyalty point purchases are generally final and non-refundable once credited to your member account. If you discover an unauthorized purchase on your card, contact member services or notify your financial institution immediately to report the fraud.
Common reasons for this charge
- You purchased Wyndham Rewards points online to qualify for a free night award at a Wyndham property or vacation rental.
- You participated in a limited-time bonus point sale.
- A family member bought points to redeem vacation accommodations.
How to locate the invoice and cancel
- Log in to WyndhamRewards.com Go to wyndhamrewards.com and check your account activity dashboard.
- Review Points.com email receipt Search your inbox for the transaction confirmation issued by Points.com.
- Contact Wyndham Rewards Member Services Call Wyndham Rewards customer support at 1-866-996-7937 for account inquiries.
Frequently Asked Questions
Are Wyndham Rewards point purchases refundable?
All sales of Wyndham Rewards points are non-refundable and non-reversible once processed.
Why did the transaction come from Points.com?
Points.com is the authorized loyalty retail provider that processes point purchases on behalf of Wyndham.
Dispute Rights & Fraud Prevention
If you did not authorize the purchase, verify whether someone in your household used your card to top up their account.
If fraudulent activity is confirmed, notify Wyndham Rewards customer service and submit a dispute with your card issuer within 60 days.
How do I report fraudulent Wyndham points activity?
Call Wyndham Member Services at 1-866-996-7937 to lock your account and verify transactions.
What should I do if someone made unauthorized purchases on my card?
Contact your bank to dispute the fraudulent transaction and request a new card.
Part of a family
WYNDHAM* REWARDS PTS is one of the Chase statement codes lines — see the whole family decoded.
Independent reference — not affiliated with Wyndham Hotels & Resorts, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Wyndham Rewards Program Terms & Conditions https://www.wyndhamhotels.com/wyndham-rewards/terms
- Points.com Loyalty Commerce Terms of Sale https://store.points.com/help/terms-and-conditions
Reviewed Aug 15, 2026 · high · About UnknownCharges