The short answer
A charge from ZEROTIER* NETWORK corresponds to software-defined virtual Ethernet network controllers or node tier subscriptions from ZeroTier, Inc.
Why it shows up like this
Seeing ZEROTIER* NETWORK on your financial statement means you have been billed by ZeroTier, Inc. for cloud-based software-defined networking services and virtual Ethernet controllers. This transaction specifically represents a ZeroTier Virtual Network Controller Subscription billed monthly for professional tier networks connecting edge devices, cloud servers, and internet of things hardware securely across distributed corporate locations.
Charges generally recur automatically because an active virtual network exceeded the free tier device limit or because a system administrator enrolled the account in a paid plan. Automated billing systems process these subscription fees on a recurring monthly or annual schedule unless the network configuration is downgraded or cancelled prior to the invoice date in the user dashboard.
To view billing receipts or download PDF invoices and downgrade your network to the free tier, log into the official management portal, navigate to the billing settings, and select the basic plan option. If you no longer need the virtual network controller, cancel your subscription before the next renewal date or contact your bank regarding billing errors and unrecognized charges.
Don’t recognize it? Common scenarios
Review these common scenarios to determine why your network controller subscription renewed.
- A network administrator connected more than 25 devices to a virtual network, triggering an upgrade to the Professional tier.
- A recurring monthly subscription billed automatically via Stripe for an active virtual controller.
- An annual enterprise controller hosting agreement renewed.
How to locate the invoice and cancel
Complete these steps to log into network management and adjust your subscription tier.
- Log in to ZeroTier Central Open my.zerotier.com and authenticate with your account credentials.
- Inspect Billing Settings Click Billing in the navigation header to view active subscriptions and download PDF invoices.
- Downgrade or Cancel Subscription Choose Downgrade to Basic to switch back to the free 25-node plan.
Frequently Asked Questions
Examine these answers regarding node limits and billing policies.
What happens if I downgrade my ZeroTier plan?
Downgrading to the Basic free tier limits your network to 25 authorized nodes. Excess nodes must be uncertified in the network settings.
Can I receive a refund from ZeroTier?
ZeroTier charges are non-refundable. Downgrading prevents future charges at the end of the current billing cycle.
Dispute Rights & Fraud Prevention
Understand your merchant billing rights and dispute options.
Independent reference — not affiliated with ZeroTier, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- ZeroTier Pricing & Network Features https://www.zerotier.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges