The short answer
A charge from ZOOMINFO* SUBSCRIPTION corresponds to enterprise B2B sales intelligence, intent data, or recruitment contact search from ZoomInfo Technologies LLC.
Why it shows up like this
Seeing ZOOMINFO* SUBSCRIPTION on your company statement indicates a business-to-business sales intelligence software fee charged by ZoomInfo Technologies LLC for professional contact data, verified buyer intent signals, and market insights. This transaction specifically reflects a ZoomInfo Enterprise B2B Sales Intelligence Platform subscription contracted on annual terms for corporate sales and marketing teams.
Enterprise accounts see these charges recur automatically because commercial sales contracts require written non-renewal notice well in advance of the expiration date to prevent automatic renewal. Commercial billing agreements bind corporate clients to specific payment schedules, seat minimums, and renewal terms that must be managed through corporate account representatives and billing departments.
To review contract terms, download tax invoices, or submit written cancellation notices, log into your administrator portal or contact your dedicated corporate account executive directly. Because business-to-business agreements are legally binding commercial contracts, consult your internal finance team and corporate legal counsel before filing bank disputes or chargebacks.
Don’t recognize it? Common scenarios
Examine these standard scenarios involving commercial B2B data subscriptions.
- An enterprise sales contract auto-renewed per contractual renewal terms.
- Additional user seats or credit packages (SalesOS, MarketingOS, TalentOS) were provisioned.
- A quarterly payment installment processed against an active multi-year contract.
How to locate the invoice and cancel
Execute these administrative steps to review invoices and submit cancellation notices.
- Log in to ZoomInfo Admin Portal Open admin.zoominfo.com and log in with your administrative credentials.
- Review Billing & Invoices review to Admin Portal > Billing & Subscriptions to download past tax invoices and review seat allocations.
- Submit Written Non-Renewal Notice Submit a written non-renewal notice to your dedicated account executive or billing@zoominfo.com at least 60 days before contract expiry.
Frequently Asked Questions
Review these answers regarding contract renewal notices and commercial refund terms.
What is ZoomInfo's cancellation notice requirement?
ZoomInfo enterprise contracts typically mandate written non-renewal notice 60 days prior to the annual renewal date to prevent automatic renewal.
Can I get a refund on a ZoomInfo contract?
ZoomInfo enterprise contracts are non-refundable. Contract terms are legally binding under commercial contract law.
Dispute Rights & Fraud Prevention
Understand commercial contract dispute rules for enterprise software purchases.
Independent reference — not affiliated with ZoomInfo Technologies LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- ZoomInfo SalesOS & Platform Plans https://www.zoominfo.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges