The short answer
A charge from PHE INC* ADAM AND EVE or PHE INC HILLSBOROUGH is an online purchase of adult novelties, lingerie, or wellness products from Adam & Eve.
Why PHE Inc Appears on Statements
A charge appearing as PHE INC* ADAM AND EVE on your credit card or bank statement traces back to PHE, Inc., the corporate parent company that operates the adult novelty and wellness retailer Adam & Eve. Customers often do not recognize this billing descriptor because the merchant intentionally obscures the storefront name to protect buyer privacy.
When you purchase lingerie, adult novelties, or wellness products from the Adam & Eve website or mail-order catalog, the transaction clears through the PHE, Inc. / Adam & Eve merchant account. This discreet billing practice ensures that your financial records do not broadcast the exact nature of the items purchased. The charge amount will match your checkout total, including any applicable shipping fees and taxes.
If you signed up for a recurring subscription box, you will see this Adam & Eve Novelty Purchase descriptor appear on your statement every month. To verify the transaction, you can log into your account on their website and compare the billed amount to your recent order history. Any discrepancies or requests for warranty replacements for defective items should be routed directly through their customer service channels rather than disputing the charge with your bank.
- Online purchase of novelties, lingerie, or wellness items on adameve.com
- Catalog telephone order via PHE Inc toll-free line
- Discreet recurring adult subscription box order
Reviewing Your PHE Inc Order
Check tracking information and order confirmation on the Adam & Eve website.
- Visit adameve.com and click "Order Status".
- Enter your order confirmation number and billing zip code.
- Review itemized order receipts and shipping carrier tracking numbers.
Frequently Asked Questions
Is packaging discreet for Adam & Eve orders?
Yes, orders ship in plain brown cardboard boxes or poly-mailers with a discreet return address of "PHE, Inc." with no product descriptions.
What is the return policy for PHE Inc?
Due to health and safety regulations, intimate novelties cannot be returned once opened, but defective items are replaced with a 90-day warranty.
Part of a family
PHE INC* ADAM AND EVE is one of the Chase statement codes lines — see the whole family decoded.
Independent reference — not affiliated with PHE, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Adam & Eve Terms and Privacy Policy https://www.adameve.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Reviewed Aug 15, 2026 · high · About UnknownCharges