What is the AIRTABLE* PRO charge?

Why it shows up like this

Finding a line item marked AIRTABLE* PRO on your bank or credit card statement indicates a paid subscription to the Airtable Relational Database Platform, operated by Formagrid, Inc. Airtable blends traditional spreadsheet grids with relational database capabilities, allowing teams to organize project workflows and track operational data. Financial institutions often record this transaction under alternative descriptors such as FORMAGRID INC, AIRTABLE.COM, or AIRTABLE TEAM. If you or someone in your organization created a collaborative base to manage business projects, your card was billed for the monthly or annual subscription fee.

The most frequent trigger for an AIRTABLE* PRO charge is the per-seat pricing model used across upgraded workspaces. The standard Team plan costs $20 per seat per month when billed monthly (or $240 per year per seat), while the higher Business tier costs $45 per seat per month. Whenever an existing workspace collaborator invites another person with editor or creator permissions, Airtable automatically bills a prorated charge for that additional seat on the next invoice cycle. Cardholders also see this charge when an initial free trial ends and automatically converts into a recurring paid membership, or when an annual plan renews at the end of its 12-month term.

To manage or stop these recurring charges, log in to your account at airtable.com. Open your workspace homepage, click on Workspace Settings, and select the Billing or Plans menu. This screen lists every billable collaborator along with your current subscription tier and upcoming renewal dates. You can remove paid seats by switching users to read-only commenter access, or downgrade the entire workspace to the Free tier, which supports up to 1,000 records per base without recurring fees. Changes take effect at the conclusion of your current billing period, so keeping your downgrade confirmation email prevents unexpected future renewals.

Don’t recognize it? You might still

• A department team member added collaborators with edit permissions to an upgraded workspace.
• An annual workspace subscription renewed on your credit card.
• A free trial converted to the paid Team tier upon reaching record limits.

What to do, in order

1. Sign in to Airtable Open airtable.com and log in with your email or company SSO.
2. Review Workspace Settings Click on your workspace settings icon and select Workspace Settings to view paid seats and billing history.
3. Downgrade Workspace Click Change Plan to switch to the Free plan (up to 1,000 records per base).

Quick questions

Dispute Rights & Fraud Prevention

Before disputing this charge with your bank, check whether a colleague, contractor, or family member set up an Airtable workspace with your payment information. Filing an unauthorized chargeback with your card issuer flags the account for payment abuse, which can prompt Formagrid, Inc. to suspend the workspace and lock members out of their shared databases.

If you confirm that the transaction is fraudulent and you have no relationship with Airtable, notify your card issuer promptly to block future transactions and dispute the unauthorized charge. Under the Fair Credit Billing Act, you have 60 days from your statement date to dispute unauthorized charges with your credit card company. You can also contact support at support.airtable.com to report fraudulent billing.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Airtable Billing and Payments Overview https://support.airtable.com
• FTC: Disputing Credit Card Charges https://consumer.ftc.gov