What is the BACKBLAZE* BACKUP charge?

Why it shows up like this

A charge listed as BACKBLAZE* BACKUP on your credit card or bank account represents a legitimate payment to Backblaze, Inc. The company operates automated continuous backup software for Mac and Windows computers, along with Backblaze Computer Backup & B2 Cloud Storage services for developers and businesses. A recurring charge of $9.00 is the standard monthly subscription rate for a single computer license. Annual plans renew at $99.00 per year per machine, while variable small dollar amounts usually indicate metered data storage or download fees from a Backblaze B2 object storage bucket.

This transaction typically surfaces after an automatic renewal fires in the background. Many cardholders install the desktop backup client during a computer setup or free trial, enter payment details, and forget the software is syncing files. If you manage multiple machines or purchased an annual license twelve months ago, the renewal charge can easily catch you off guard. Workstations or laptops running the Backblaze client continue billing against the saved card until the specific machine license is deleted or cancelled in your account settings.

To check which computer or storage bucket generated the fee, log in directly at backblaze.com and select the Billing tab in your account dashboard. You can review past invoices and cancel automatic renewals under the Preferences menu. Backblaze provides a 30-day refund window for annual and two-year backup renewals if you contact their team through help.backblaze.com shortly after the charge posts. If no one in your home or organization uses Backblaze and you suspect unauthorized card use, contact your credit card issuer to dispute the charge and secure your card.

Don’t recognize it? Common scenarios

• An annual Computer Backup plan renewed on an office or personal computer.
• A desktop software client installed months ago continued its background backup cycle.
• A developer or NAS device uploaded server backups to Backblaze B2.

How to locate the invoice and cancel

1. Sign in to Backblaze Open backblaze.com and log in with your email and password.
2. Review Billing Details Click on Billing in the left sidebar to view active computer licenses and B2 storage buckets.
3. Delete Backup License or Close Account Under Preferences > Overview, delete old backup licenses or uninstall the desktop client.

Frequently Asked Questions

Dispute Rights & Fraud Prevention

If you spot an unauthorized BACKBLAZE* BACKUP charge and confirm that no family member or coworker created an account, notify your card issuer right away. Under the Fair Credit Billing Act, consumers have the right to dispute unauthorized transactions within 60 days of the statement date. Your card provider will examine the claim and can issue a provisional credit while they investigate.

Before filing a formal dispute, submit a ticket through help.backblaze.com with the charge amount and transaction date. Backblaze support can trace the charge to the corresponding user account, cancel active subscriptions to stop future billing, and issue a refund if the license went unused.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Backblaze Billing FAQ Documentation https://help.backblaze.com
• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov