What is the AWS.AMAZON.COM charge?

Why am I being charged by Amazon Web Services?

A descriptor reading AWS.AMAZON.COM on your bank or credit card statement is a cloud infrastructure charge from Amazon Web Services. This line item represents metered computing usage or recurring subscription fees billed by Amazon Web Services for its digital platform. The merchant may also appear under billing aliases such as AMAZON WEB SERVICES or AWS-BILLING-AWS-COM. Charges range from small monthly amounts like $15.00 up to hundreds or thousands of dollars depending on server workloads and provisioned storage.

Amazon Web Services bills on a monthly post-paid schedule for resources allocated during the prior month. Unexpected charges often catch users by surprise when a twelve-month free tier promotion expires without warning. Even if you only set up a brief trial or test server months ago, active resources continue accruing hourly fees indefinitely until you delete them. Common culprits include forgotten EC2 virtual servers, unattached Elastic IP addresses, automated snapshot backups, and persistent RDS databases. Team members sharing corporate cards or students using personal accounts for school projects can also trigger unexpected bills.

To resolve the charge, sign in to the AWS Management Console at aws.amazon.com and open the Billing and Cost Management dashboard. Navigate to the Bills section to inspect an itemized breakdown of costs across every global region. If you find stray resources running, open the corresponding service consoles and terminate the instances, delete the storage volumes, and release any unattached IP addresses. If you do not own an AWS account and believe your payment card was stolen, contact Amazon Web Services billing support immediately through their web portal and file an unauthorized charge report with your bank.

1. Log in Sign in to your Amazon Web Services account dashboard.

How to stop Amazon Web Services billing

Stopping future charges requires you to shut down and delete all billable cloud components. Simply logging out of your console or closing browser tabs does not stop the meter. Amazon Web Services bills for reserved capacity, meaning stopped server instances can still generate charges for attached EBS storage disks and static IP addresses. You must delete each disk volume, release public IP addresses, and empty any active S3 buckets to reduce your monthly balance to zero.

Once you clean up active resources, review the Cost Allocation Tags and Cost Explorer in your account dashboard to verify that projected spend drops to zero. If you no longer need the account, navigate to Account Settings and choose Close Account to permanently shut down billing. You can also contact customer support through aws.amazon.com to request a courtesy refund for accidental usage, though approval is handled on a case-by-case basis.

1. Check Billing Review your active subscriptions and cancel them.

Part of a family

AWS.AMAZON.COM is one of the AMZN* charges lines — see the whole family decoded.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Consumer Financial Protection Bureau https://www.consumerfinance.gov/
• Federal Trade Commission https://www.ftc.gov/