The short answer
A BITDEFENDER* ANTIVIRUS charge is an annual cybersecurity, antivirus, and threat defense license renewal from Bitdefender LLC / 2Checkout.
Why it shows up like this
A transaction listed as BITDEFENDER* ANTIVIRUS on your bank or credit card statement indicates a software purchase or annual subscription renewal from Bitdefender LLC. The company develops consumer cybersecurity programs, including Bitdefender Total Security & Antivirus, Antivirus Plus, and Internet Security. Because Bitdefender uses payment vendors to process transactions worldwide, the entry may appear on statements as BITDEFENDER LLC, BITDEFENDER TOTAL SEC, or 2CHECKOUT*BITDEFENDER.
This charge most commonly happens when an annual antivirus license automatically renews at the end of its 12-month term. When you purchase Bitdefender software, automatic renewal is turned on by default. Many users purchase an initial subscription at a discounted rate, such as $29.99 or $39.99 for the first year. Once that introductory promotional period expires, the service renews at standard retail prices, which typically range from $49.99 to $99.99 depending on your plan and the number of covered computers or mobile devices.
To view your renewal details or cancel future payments, log in to your account at central.bitdefender.com and go to the My Subscriptions section. Under the Payments tab, you can disable automatic renewal while keeping your antivirus protection active until the current term ends. Bitdefender provides a 30-day refund window for automatic renewals, so if you were charged unexpectedly within the past month, contact their customer support team through bitdefender.com to request a full refund. If you never purchased software from Bitdefender and suspect your card number was stolen, notify your bank right away to block the charge and replace your card.
Don’t recognize it? You might still
- An introductory discount expired, renewing the annual license at standard retail price.
- An annual protection plan renewed automatically via payment processor 2Checkout (Verifone).
- A family computer was protected with a multi-device Bitdefender license.
What to do, in order
- Sign in to Bitdefender Central Open central.bitdefender.com and log in with your email.
- Inspect My Subscriptions Click My Subscriptions in the left sidebar to view protected devices and renewal settings.
- Cancel Auto-Renewal Select Manage > Cancel subscription or contact 2Checkout / Bitdefender support to turn off auto-renewal.
Quick questions
What is Bitdefender's renewal refund policy?
Bitdefender offers a 30-day refund window from the date of automatic renewal upon contacting customer support.
Why was my payment processed by 2Checkout or Verifone?
2Checkout (now Verifone) is Bitdefender's authorized global e-commerce and payment vendor.
Dispute Rights & Fraud Prevention
If you do not recall purchasing antivirus software, verify whether a family member bought a multi-device license for a home laptop, tablet, or smartphone. Bitdefender licenses frequently cover multiple operating systems across household devices, and family members often install the software without mentioning the subscription.
If you discover that the charge is completely unauthorized, or if Bitdefender does not honor its 30-day refund policy for an unwanted renewal, you have protections under federal law. Contact your credit card issuer within 60 days of the statement date to dispute the charge under the Fair Credit Billing Act. Your bank will investigate the merchant transaction and temporarily credit your account during the review.
Independent reference — not affiliated with Bitdefender LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Bitdefender Consumer Billing FAQ https://www.bitdefender.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges